Nigel Piper

Nigel Piper is the executive GM of customer success at Xero.

Business
Mar 4, 2018

Ready for your own virtual assistant? Why AI needs a human touch

Avatars, chatbots and virtual agents are getting smarter by the day, and the AI that powers them is helping customers get more of the right content at the right time. But humans will remain as important as ever.

Read on.


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