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MARIE LARKING AND OLIE BODY of WĀ COLLECTIVE (PHOTO: SUPPLIED)
MARIE LARKING AND OLIE BODY of WĀ COLLECTIVE (PHOTO: SUPPLIED)

BusinessAugust 21, 2018

What social enterprises in Aotearoa can learn from Māoritanga

MARIE LARKING AND OLIE BODY of WĀ COLLECTIVE (PHOTO: SUPPLIED)
MARIE LARKING AND OLIE BODY of WĀ COLLECTIVE (PHOTO: SUPPLIED)

Social enterprise is a global phenomenon but, write Steven Moe and Wayne Tukiri (Tainui, Ngāti Whaawhaakia), New Zealand should be using Māori cultural practices to better understand what social enterprise is – and what it could be.

Until recently, not many people knew what a social enterprise even was. But in the last few years there’s been a growing awareness of companies that pursue “for purpose” objectives beyond the traditional profit motive. Often, these companies are able to reinforce and grow the communities they operate in, often meeting social needs which might otherwise have resulted in state-sponsored intervention or social programmes. Simply put, they do good.

While the term ‘social enterprise’ itself is relatively new, the fundamental concepts behind it are not. We are still at the early stages of the growth of the social enterprise sector here in Aotearoa. What better time to think about how Māoritanga – Māori culture, practices and beliefs and way of life – can help flavour our particular recipe?

By examining some of the key principles of Māoritanga, we can better understand what social enterprises are – and what they could be.

Here are some examples:

Kaitiakitanga

Kaitiakitanga is the guarding of treasures and the concept of reciprocity and giving back. When creating a social enterprise it is vital that the purpose is well defined, understood and articulated for others. That purpose then needs to be closely guarded so that there is not a slow creep away from the core values in the midst of either success or failure – either extreme lends itself to a reframing of what the entity stands for. Keeping a sharp focus on the purpose of a social enterprise is a discipline: guarding the treasure.

Mōhiotanga

Mōhiotanga is the sharing of information, the building up of knowledge, and the provision of new information and strategies. In order for a business to succeed there is a lot of information which needs to be absorbed – and this is particularly true of social enterprise, which challenges the traditional way of doing things. The early days of a social enterprise are critical as the right structures are chosen, the team is assembled and the vision cast.

Tuakana/Teina

Tuakana/teina refers to relationships between older and younger people, and in particular the experienced helping those who are less experienced. This is reflected in many social enterprises with community elements where more experienced people work alongside – and support the career growth of – those who have less experience.

Manakitanga

Hospitality, kindness, generosity and support. The process of showing respect and care for others directly relates to the altruistic and community focus of social enterprises. Often these social enterprises exist to meet some need in society through the business operation itself – for example, the type of person who is employed or the kind of product made.

Wairua

Wairua is spiritual well-being that involves a connection to our whenua (land), ngahere (forests), moana (sea), maunga (mountains) and awa (rivers). Many social enterprises consider natural resources and how they use them (or don’t). From the first, they focus on their impact on the environment and how they can operate in a sustainable way.

Mātātoa

Mātātoa is the Māori concept of being fearless, courageous and energetic. In a similar way, social enterprises need to be open to embracing new and innovative ideas that generally go against an established way of doing things. They often challenge the inbuilt assumption that a business is all about making a profit as they strive to also fulfil their purpose, which is usually the real driver.

Social enterprises have a unique opportunity to do something different here in Aotearoa; embracing the perspectives of Māoritanga and understanding their full breadth and impact could help us achieve just that. Instead of doing things the same way as every other country, we should try a new way of operating. The result could be a truly homegrown version of social enterprise which acknowledges and learns from our own rich cultural heritage and embraces it fully as a means to explain what we do and why we do it.

Tihei mauri ora!


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The ‘We’re Not Going Out Of Business Sale’
The ‘We’re Not Going Out Of Business Sale’

BusinessAugust 20, 2018

Crocs are dead, long live the Crocs store

The ‘We’re Not Going Out Of Business Sale’
The ‘We’re Not Going Out Of Business Sale’

Foam clog pioneer Crocs has announced that it is shutting down its factories. So what does that mean for New Zealand’s first and only Crocs store in Auckland? Jihee Junn paid a (much belated) visit to find out. 

The Crocs store in Newmarket has just a single review on Yelp: “Could there possibly be a worse invention in the world than crocs? I don’t think so.” Two stars.

Since taking over the footwear scene in the mid-2000s, Crocs have been to the fashion police what Pablo Escobar was to the cops – criminal, destructive, and wanted for all the wrong reasons. So when the company opened its first (and only) dedicated concept store in New Zealand almost a decade ago, all sorts of horror and derision was directed its way. But as various stores have come and gone in Newmarket’s retail district over the years, Crocs on Broadway’s niche and divisive offering has miraculously persisted beyond the odds.

Shoe for the summer: The iconic Crocs design

But with the recent news that Crocs was planning to close all its manufacturing facilities in the next few months, where to now for this once-pioneering shoemaker? Announcing last week that it would bring its facilities in Mexico and Italy to a halt, the internet erupted in a flurry obituaries laced with a melting pot of emotions (sadness, joy, horror, disbelief etc). In many ways, the demise can be seen as a sign of the times – ugly sneakers are in, ugly foam-clog-boat-shoe-thingies are out.

When I visited the Crocs store days after the news broke, I didn’t quite know what to expect. The company said it would be shutting some of its retail stores – would little old New Zealand’s be one of them? In fact, would it even be open? Would I be allowed in? And if so, would there be a clearance sale with 70% off all marked prices?

The reality, however, was quite the opposite, with the store offering up to 30% off in its ‘We’re Not Going Out Of Business’ sale instead.

“We’re not going anywhere,” the shop assistant tells me. “Crocs is a multimillion dollar business and we’re simply changing our supply by using third-party manufacturers. There’s been a lot of stuff in the media about how we’re going out of business, but the media in New Zealand doesn’t understand how business works.”

Sandals, jandals, flats, loafers, wedges, trainers and canvas slippers – Crocs has whatever your heart desires.

In fact, not only were they not going out of business, but it also seemed like they were doing good business. There were two customers there when I entered the shop, which is two more than what I was expecting at 10am on a weekday. One man even bought a pair of jandals in the brief time that I was there, who seems to have been won over by the shop assistant’s sales pitch shitting on Havaianas (“If you buy Crocs jandals, you’ll never buy anything else again!”).

It was my first time in the Crocs store – I never really cared to visit it before, for obvious reasons – and to my surprise, there was a whole lot more than just garish plastic slippers (although if garish plastic slippers are your thing, there’s plenty of that too). Sandals, jandals, flats, loafers, wedges, trainers and canvas slippers; it was clear Crocs was so much more than just its most famous design.

So did I buy anything? No. Absolutely not. But if my ankles ever gave out from wearing platform boots (or if I could get my hands these bad boys from Balenciaga), maybe one day I will.

Just maybe.