A weet-bix pack on a red background
(The Spinoff)

BusinessSeptember 28, 2023

The Warehouse facing ‘Weet-Bix situation’ as Sanitarium pulls cereal from stores

A weet-bix pack on a red background
(The Spinoff)

‘Supply constraints’ mean The Warehouse won’t be able to sell Weet-Bix products from this weekend – but the retailer is confused as to why they’re seemingly the only ones affected. Stewart Sowman-Lund reports.

The Warehouse has headed straight to the Commerce Commission seeking help to resolve a “Weet-Bix situation” after being told the cereal product will be pulled from its stores nationwide this weekend.

The producers, Sanitarium, have blamed “supply constraints” on being unable to provide Weet-Bix to any of the country’s 88 Warehouse stores from this coming Saturday, September 30.

The Warehouse sells the 1.2kg family packs of the popular cereal product for $6, cheaper than it typically retails at other supermarkets like Countdown and New World. 

Anna Shipley, head of corporate affairs at The Warehouse, said she doesn’t believe any other retailers will be impacted by Sanitarium’s supply issues – which she found unusual. “As far as we are aware, we [The Warehouse] are the only one affected by this supply shortage. That is again what makes it odd,” she told The Spinoff.

“For us it would be fairer to tell everybody that they’re going to have to live with a smaller amount of supply and then everyone, supermarkets included, have to live with less Weet-Bix.”

The Warehouse Group today reported a 66.6% slump in profits, but said that grocery products were now contributing to 18.7% of the company’s total sales. The Warehouse sells grocery products in stores across the country, including trialling the sale of fresh fruit and vegetables in select areas. Pantry and chilled products have been particularly successful, including The Warehouse’s own range of butter.

Shipley said it was “devastating” for the store and for consumers that Sanitarium had decided to stop supplying Weet-Bix. “We don’t think it’s fair or reasonable for Sanitarium to have decided to solve their supply shortage by cutting off supply to the smallest and most affordable price point in the market,” she said.

“We think it’s a great demonstration of how hard it is to provide affordable groceries in New Zealand. If you can’t get access to the basics, it’s a good example of why progress is so slow and potentially that there is not a third entrant in this market.”

According to BusinessDesk, The Warehouse sells thousands of packs of Weet-Bix every week.

The Commerce Commission was made aware of the issue earlier in the week after negotiations directly with Sanitarium failed to resolve the situation. “We’ve worked pretty hard with Sanitarium up until now to try and get them to change their mind, we’ve called them several times and asked them to reconsider,” said Shipley.

“The answer has been no, so it’s a case of tried and failed to resolve this ourselves.”

The Warehouse Group chief executive Nick Grayston told Stuff he was suspicious of Sanitarium’s claims around a supply shortage. He agreed it had been a challenge competing with the major supermarket chains. “Candidly, we have made no progress in reaching a voluntary agreement with a very powerful duopoly,” he said.

“We want to be able to sell Weet-Bix at a fair price and it does illustrate how hard it is for anyone to break into grocery in New Zealand and keep things affordable.”

Shipley told The Spinoff she was “optimistic” that the Commerce Commission and the newly appointed Grocery Commissioner would step in to assist.

When The Spinoff first approached Sanitarium with questions over a possible supply shortage, a spokesperson they said they were unaware and would investigate further.

In a later statement provided via a PR agency, the company refused to comment on the matter any further. “We respect and value the commercial relationships with all our customers. Necessarily, these details will remain confidential,” the spokesperson said.

“Our practise is not to comment on Sanitarium’s production capacities and stock levels. At this time, we have no further comment to make.”

The Commerce Commission’s chair John Small said the claims made by The Warehouse were “extremely concerning” and Sanitarium had been approached for an explanation. 

“We are also considering the potential ongoing implications for competition in the grocery sector – particularly given The Warehouse Group’s stated strategy of expanding in the sector,” he said in a statement.

Updated with responses from Sanitarium and Commerce Commission at 4.55pm.

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Alice Neville
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SocietySeptember 25, 2023

What it’s like to wear the most expensive diamond ring in New Zealand

Big-Diamond.png

The biggest and most expensive diamond ring to be auctioned in New Zealand went under the hammer in Auckland on Sunday. In the name of luxury, Gabi Lardies went and tried it on.

The bubbles are on ice, the scented candles are lit and I am quite explicit about not being able to afford the ring which has been valued at half a million dollars. There it is on my finger, a giant sparkly pear shaped diamond – wonky, because the platinum band is far too big. 

Webb’s head of fine watches and jewels Christine Power has brought it out for me on a little black velvet tray. She is wearing a few diamonds of her own, encrusted on her fingers and wrist alongside a bangle I know is Cartier, because I saw one in the auction catalogue (sold for $14,937.50)

She explains to me why this is a particularly epic diamond. It’s near colourless and clear, and has been cut in a way to refract the most light (aka sparkle). Even in the dim light of the showroom the little pear is bright. Though the retail price valuation is a neat half a million, the estimate of where the auction will reach is $270,000-350,000. It’s the biggest and most expensive diamond that she has seen for auction in New Zealand – a rarity, she says, that has attracted interest locally and from overseas. 

Quite a few people have come to try it on. The ring suits everyone, she says, because of its traditional and simple design. And I needn’t cross it out as a future possibility – you never know what might happen in life. Apart from that we do know that in Aotearoa the single biggest determinant of our financial success is our parents. When my parents got engaged, there was no ring involved, instead they saved to go on a honeymoon.

We’re at the final viewing of Webb’s’ September Fine Jewels, Watches & Luxury Accessories before the 190-lot auction this afternoon, and it’s busy. There are several small groups of people looking at the other jewels and watches, which at tens of thousands of dollars seem comparatively affordable. Some of the people seem normal, and some of them seem like they have never had to worry about such menial things like doing the laundry, cleaning the toilet or clipping their toenails.

Perhaps it’s a little peep at what all our lifestyles could be like under fully automated luxury communism (except it’s humans that do these things for them, not machines). I cannot imagine the ring on my finger being within my reach in any other circumstance. Is the ideal future of humanity us all drinking bubbles on Sunday afternoon hanging out around diamonds, while machines sort out everything else? I am not against that.

I expected the diamond to be heavy, but it’s not. I also expected that when I wore it I might feel like a different person, but it is more like when you try on a padded bra and for a second you think “woah” and then it feels slightly ridiculous and you decide your proportions are fine just as they are, actually. Sitting down with Power, I feel I can only say nice things about the diamond, but in reality, it feels utterly useless in my hand. A clunky piece of jewellery that doesn’t fit, and has a sharp point. When I touch its faceted surface, my finger leaves an oily print. I hand it back to Power, who returns it to the class cabinet where it sits on a small black leather holder alongside the other glittering jewels that will be auctioned today.

The ring back in the cabinet with the lesser jewels
All auction items are kept on site at Webb’s under “lock and key” said Powers.

Before the auction, I go back home to do my laundry, the dishes, all the things that it’s nice to do before the work week starts again. I am not daydreaming of being able to afford a massive diamond, but I would like to buy a little house some day.

When I return to Webb’s the rows of plastic chairs facing the auctioneer are full. There are people standing around the back in sneakers and jeans and kitten heels with silk dresses. A man wearing airpods and a blue checked suit the auctioneer describes as being “fetching” is topping up glasses of bubbles. To the side, two children on a modernist leather couch watch an iPad. 

Most people have the A4 catalogue open, with the diamond ring as its cover star, and are making notes in it. There are a lot of monogram patterns on their clothing, the Gucci Gs and Coach Cs and other things I do not recognise. To bid, they have registered at the counter and received a numbered paddle to hold up. This is a relief because it means I can’t accidentally bid by stretching or itching my forehead. At the open bar, I refuse bubbles, because I am a professional, but do take two mini packets of Proper Crisps because I forgot to have lunch.

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Gabi Lardies
— Staff writer

Most lots have one or two bidders, either from the floor, via the website or over the phone. Some have no bids and are passed on. Lot 47, a Hermès Noir Togo Birkin 35 Bag, which appears to be a fairly ordinary black leather handbag with a little golden lock hanging from its strap, sets off a bidding war. A man in the last row battles an online bidder. The estimated sale price started at $11,000 but they finally end on $26,290. “Someone is going to be very happy,” says the auctioneer. I think it is going to be whoever sold it, and Webb’s.

As lots pass, people quietly hand in their paddles to the counter and leave. Almost everything on sale is feminine, delicate jewellery and handbags, but most of the bidders are men – some of them fielding jabs from their wives or partners to bid again.

Auctioneer by digital screen showing lot 59 - the large diamond ring
‘The biggest we’ve ever had,’ said the auctioneer of lot 59 – the diamond ring.

The diamond ring is lot 59. The auctioneer takes a small pause, probably because it is, by far, the most expensive thing to be auctioned today. Then he calls it “important” and says “a lot of people have come to try it on” (me!). “It’s the biggest we’ve ever had.”

He begins bidding at $2,010. A small stir moves in the room and I seriously consider bidding even though I didn’t register for a paddle. I imagine shouting across the room “I’ve got the money!” Then he realises his mistake. He meant to say $210,000. “There are too many zeros for my brain today.” A few people laugh and a perfectly made-up lady behind the jewellery cabinets is visibly and audibly relieved. Then, the room is silent.

The auctioneer repeats his request – “do we have a $210,000?” It comes from the online bidding desk. Then there is nothing, despite the auctioneer’s stalling. “Fair warning: going once, twice, three times.” The wooden hammer hits his lectern. But the diamond does not sell. The reserve price has not been met, though he says, “we are close”. Powers is ushered outside for a short TV interview.

I was hoping to see whoever bid on the diamond, to get an impression of what kind of person can spend hundreds of thousands of dollars on a rock, but bidding online is faceless. A young employee sits at a booth with a laptop and calls out “bid”. When I get home, all I have is some photos on my phone and two empty chip packets to remind me how other people live their lives. I look up the price of robot vacuum cleaners – there’s one for under $400. It is not sparkly, but still seems like a lovely taste of automated luxury.