The UK has lessened the bite of predatory lenders by curbing interest rates. (Photo: Getty.)
The UK has lessened the bite of predatory lenders by curbing interest rates. (Photo: Getty.)

BusinessApril 17, 2019

If the UK can take on loan sharks, we can too

The UK has lessened the bite of predatory lenders by curbing interest rates. (Photo: Getty.)
The UK has lessened the bite of predatory lenders by curbing interest rates. (Photo: Getty.)

British regulators have placed caps on interest rates and the total amount fringe lenders can charge, so why isn’t New Zealand making similar moves?

Having to take out a loan to pay for food, bills, petrol and rent is the reality for many New Zealand families. With around one in seven Kiwis living in poverty it’s not surprising to hear that many have to take out loans for everyday expenses and to pay for financial shocks such as loss of a job, time off for mental illness, or a sudden bereavement.

Local finance and budgeting organisation Fincap has been in the news this week talking about the Credit Contracts and Consumer Finance Amendment Bill. The bill is an attempt to take on the high cost credit providers and make a change in how much interest they can charge to a borrower. Fincap says it doesn’t go far enough. It’s campaigning for a cap on the interest rates loan sharks can charge and a cap on the total amount a borrower has to pay back, and has started a petition to lobby the government.

In 2015 the UK Financial Conduct Authority (FCA) which has responsibility for regulating British financial services firms and service providers made significant changes to the law. This was in response to a growing predatory lending sector and a significant increase in the number of people who were never able to pay back their debt, leading to a cycle of debt and poverty which is costly for society.

The FCA made several changes, including placing a cap of 100% on the total amount that needed to be paid back  (so if a borrower takes out a loan of £100 they won’t ever be required to pay back more than £200) and capping daily interest rates at 0.8%.

These caps are important because they place a limit on the amount lenders can charge, giving borrowers certainty.

So if the UK made the changes that Fincap has spent the last four years lobbying for, why isn’t the New Zealand government taking similar steps?

One of Consumer Affairs Minister Kris Faafoi’s arguments against an interest rate cap is that it would lead to a gap in the market, and that the approach the government is taking offers a balance.

The UK’s cap on interest rates would have played some role in the collapse of predatory lender Wonga, which even the most ardent capitalists were happy to see the end of.  What the UK has also seen is an increase in affordable credit providers moving in to fill the gap.

Salary finance organisations, social enterprise lenders, credit unions and community finance development institutions are all setting up or expanding to meet the market need. Alongside this natural growth the UK government (including Treasury and the FCA) and partners including social investors, charities and businesses are setting out to stimulate a new kind of provider. They have also invested in finding out what works when it comes to financial capabilty building.

The End High Cost Credit Alliance led by actor and activist Michael Sheen has set up an investment fund to capitalise affordable credit providers, and the community including the government is coming together around this alliance to take on the problem from the grass roots through community based programmes and tech for good start ups.

Since 2015, the Financial Conduct Authority has proposed or made changes to regulation around store card and whiteware purchase interest rates, rent-to-own schemes and overdraft rates. Once all of these changes are fully implemented they will have created significant change in the sector and put it well ahead of New Zealand’s thinking in this space. The FCA is actively talking to whiteware suppliers to support them to offer affordable credit products. This is the type of work Kiwi regulators could easily do.

New Zealand legislators have been far too conservative over the last decades in fixing this sector. We can be concerned about disrupting the business sector, but it’s normal for government in modern economies to disrupt where industries do more harm than good. We shouldn’t shy away from change. The state can, and should, play an active role in stimulating markets and encouraging the right kind of businesses, and the affordable credit and finance market is a great place to start.

There is a global movement of mainstream financial institutions that are harnessing fintech for social good. I am currently working with a large high street bank in the UK on exactly this. Kiwi innovators who harness this market gap to provide ethical and affordable credit could well go on to sell their solutions world.

A more robust change to the legislation is needed, including a total cap and an interest rate cap. We must support those who are most vulnerable but also re-position ourselves as leaders, rather than followers, when it comes to social change.

New Zealander Kate Sutton is the head of corporate social innovation at UK innovation foundation Nesta.

Keep going!
Business owners like Plantae CEO Lisa Friis (R), who spent a year persuading supermodel Rachel Hunter to front her skincare brand, need cash to expand. (Photo: Plantae).
Business owners like Plantae CEO Lisa Friis (R), who spent a year persuading supermodel Rachel Hunter to front her skincare brand, need cash to expand. (Photo: Plantae).

BusinessApril 16, 2019

Closing the gap: Why this Budget may offer hope for cash-starved NZ firms

Business owners like Plantae CEO Lisa Friis (R), who spent a year persuading supermodel Rachel Hunter to front her skincare brand, need cash to expand. (Photo: Plantae).
Business owners like Plantae CEO Lisa Friis (R), who spent a year persuading supermodel Rachel Hunter to front her skincare brand, need cash to expand. (Photo: Plantae).

If commentators are reading the tea leaves right, the government is gearing up to put its money where its mouth is and help businesses caught in New Zealand’s infamous funding gap.

Lisa Friis doesn’t strike you as the sort of woman who needs help getting in front of potential investors.

Tall, with a stylish blonde bob, the CEO of organic skincare company Plantae is an 18-year veteran of the international investment banking industry and an angel investor herself. She spent a year persuading celebrity model Rachel Hunter to front her brand. “I don’t give up,” the Nelson-based businesswoman says.

Yet Friis presented at the New Zealand Trade and Enterprise-organised ‘InvestHer’ showcase aimed at raising the profile of female-founded businesses, because “it’s hard when you’re on this side of it, as a woman trying to raise money.”

Plantae is already exporting around Asia and has big goals for the Chinese market. “This is really important, because of the pull New Zealand Trade and Enterprise have. We’ve got a roomful of people that actually want to spend money.”

Also presenting at InvestHer was Yabble, a venture aimed at disrupting the traditional market research model by offering consumers a way to profit from their data. Its founders Kathryn Topp and Rachel O’Shea have lengthy experience in the market research and marketing sectors respectively, and are arguably further ahead on the business development curve than others at the showcase. “We learned quickly that we probably didn’t place as much value on our idea as others did. It was to do with naivete I think, not necessarily our gender,” O’Shea says.

“It was a positive event. I think sometimes you need positive discrimination to help those who struggle.”

Just three to seven percent of venture capital worldwide goes to female-founded businesses, and the InvestHer showcase of nine mostly or solely female-founded companies was an attempt to redress the balance, NZTE investment manager Teresa Pollard says. The agency has copped flak for the women-only focus, with some claiming that female-founded startups get their share in New Zealand’s buoyant angel investment sector.

But InvestHer had a double purpose, Pollard says. “My vision was, wouldn’t it be great to promote and celebrate female founders. Number two, wouldn’t it be great to showcase them to people who typically don’t invest in startups.”

It is why NZTE persuaded share broking and investment banking firm First NZ Capital to co-host the seminar. “When I presented the data, the growing number of female entrepreneurs, they’d never thought about it,” she says.

“They could be contributing to and advising on the next Xero, the next Pushpay of New Zealand.

“If they don’t lean in early and start impacting what’s happening in early stage capital they won’t get the IPO (initial public offering) pipeline that they need, and we won’t see the next people listing on the NZX and ASX.”

Pollard refers to a problem that has nothing to do with whether you’re a male or female business founder. The inescapable truth is that there’s an almost complete absence of funding available in New Zealand for startup businesses to graduate to the next level. Homegrown ventures such as aerospace darling Rocket Lab and biotech success story LanzaTech may go offshore for a host of reasons, but you can be sure that among them is this country’s infamous funding gap – a grim void of next stage investment, known in the trade as venture capital (VC).

It is fair to say that New Zealand now has a healthy angel investment sector, and entrepreneurs with a decent, well executed idea can usually find backing for their fledgling enterprises. Latest figures show around $80 million was invested in early stage companies in 2018, up from just $24m in 2008.

It’s at the next hurdle that the wheels seriously come off. Last year a paltry $20 million of domestic venture capital funding was invested into companies at the expansion stage, an amount that has barely moved in several years. Based on the number of new enterprises coming through, the New Zealand startup sector estimates it’s short anything from $200m to $300m a year in funds needed to grow businesses beyond the early stages.

Tauntingly, there is a steady flow of funds from private equity firms willing to invest in businesses once they mature. But during those awkward teenage years of building a business the local well is all but dry.

“We really don’t have a venture capital industry,” says Jenny Morel, founder of No 8 Ventures, New Zealand’s first US-style venture capital fund. “I think we’ve overdone the angel funding level and completely underdone the serious capital that comes with advice and connections, and ability to connect with offshore VC firms.

“I think that is holding our companies back. And we’re now seeing more and more companies going offshore… and unfortunately that means we lose the CEOs to live overseas, and we lose the important part of the company.”

Things are stirring of late, however. This week business incubator The Icehouse announced Icehouse Ventures, an entity that will manage $100 million worth of investment over the next five years in startup companies seeking to expand. Partners in the new initiative include the aforementioned NZ First Capital, and Sir Stephen Tindall family’s venture capital fund, K1W1.

The money is being put up by KiwiSaver provider Simplicity – the first time a KiwiSaver fund manager has invested in this more riskier end of business, managing director Sam Stubbs says. “This is a fantastic opportunity for our members to tap into a broad range of New Zealand’s boldest and brightest companies,” he says.

Sam Stubbs, Robbie Paul and Matt Blackwell of Icehouse Ventures. (Photo: Supplied.)

Back in 2002 New Zealand had no such thing as a venture capital sector. The government of the day’s solution was to set up the New Zealand Venture Investment Fund (NZVIF), with the aim of jump-starting an industry by investing taxpayer dollars alongside private funds. Today it has $245m in funds under management, but has not received any additional government funding for some years.

Many argue while NZVIF has been a successful catalyst for our now thriving network of angel investors, a new strategy is needed to crank up the crucial expansion investment sector. The fund is currently awaiting instructions from the government on what future role it will play in the New Zealand venture capital sector.

Meanwhile the government’s innovation agency, Callaghan Innovation, has released a curious report. Growing the Pie highlights New Zealand’s ‘unicorns’ – the nine or so businesses built by NZ entrepreneurs that are today worth more than $1 billion. These include Rocket Lab, now an acknowledged American company, online auction site Trade Me which was sold to British private equity firm Apax this year, and LanzaTech which is also US-based.

The report espouses the benefits of NZ businesses being sold offshore. In more mature economies a successful sale, or exit, is almost always a cause for celebration and New Zealanders rarely forget their roots, Callaghan Innovation CEO Vic Crone says.

“It’s understood that the entrepreneur, and others in the innovation ecosystem, will reinvest the money they’ve earned and the lessons they’ve learned back into their communities. They’re highly likely to grow another business,” she says.

The report catalogues the diaspora of Navman, Peter Maire’s navigation technology venture which was sold to a US buyer in 2004 for $100m. Maire used the proceeds of the sale to invest in a range of enterprises including health tech company Orion Health and GPS crystal maker Rakon, with varying success. Navman itself spawned several businesses including fleet management specialist ERoad and marine electronics firm Navico.

Growing the Pie quotes leading lights of the New Zealand innovation sector, such as Stephen Tindall. Overseas sales are part of New Zealand transitioning from a nation of farmers and SMEs to people who think about how to grow global companies, he says. “When we exit them, then obviously we use the profits to grow more of them, so it’s a whole ecosystem. I really do believe we should just keep pouring petrol on the fire, and don’t be scared about selling shares offshore.”

Andrew Simmonds is a commercial lawyer who specialises in startups and raising capital. “I do think that publication is entirely political,” he says.

“I think it’s designed to address nervousness, or to provide cover, because in the upcoming Budget they’re going to announce major further investment in the venture capital sector.

“That’s my reading of the tea leaves, that there is going to be an effort made to re-stimulate the creation of professional venture capital funds in New Zealand.”

The nervousness is because this involves the government investing tens of millions of taxpayer dollars in companies that could still potentially be sold offshore

“I agree with what Callaghan Innovation is saying. We shouldn’t worry about that, because that creates tremendous benefits back to the New Zealand economy, not only through the capital but through the expertise that grows and is repeated in the application of new ventures,” Simmonds says.

“That’s the whole basis of Silicon Valley, of the Israeli incubation system, and the emerging Singapore system.”

A local venture capital industry won’t get going without some form of government stimulation, but it’s not like promising firms can’t find funding, he says. International VCs are getting more and more interested in New Zealand companies, particularly our creative business-to-business software solutions such as Xero.

“The capital can be found generally, eventually,” Simmonds says. “It is just a missed opportunity if we don’t do it (create a local VC sector).”

Government sources are coy on the prospect of an upcoming announcement. A spokesperson for Finance Minister Grant Roberson said the details of the May 30 Budget were still being finalised and it wasn’t possible to say whether there would be anything in it regarding NZVIF.

Callaghan Innovation’s Crone acknowledges growing NZ firms face a funding gap, particularly when they reach that crucial point of needing to raise between $2m to $20m, and that many are forced to cede control to overseas investors before they’re ready.

Solutions to the funding gap are complex, and while governments can have a role “ultimately the private sector needs to be the one that addresses it because that’s where the biggest returns are”, Crone says.

Meanwhile National revenue spokesperson Paul Goldsmith says his party is set to discuss initiatives for stimulating the venture capital sector.

“I think there is an opportunity for government to play a role, and the legitimate debate is how far that extends. That’s something we’re going to be openly debating in our policy process in the second half of this year.”