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A spider monkey at Auckland Zoo (Photo: Getty Images).
A spider monkey at Auckland Zoo (Photo: Getty Images).

PartnersMarch 12, 2019

The animals who live a better life in the zoo than the wild

A spider monkey at Auckland Zoo (Photo: Getty Images).
A spider monkey at Auckland Zoo (Photo: Getty Images).

Auckland Zoo director Kevin Buley believes the majority of zoos around the world should be closed. However, he says Auckland Zoo is one of the few good ones. He showed Alex Braae around the zoo and explained why he believes the animals here live better lives than they would in the wild.

A spider monkey carrying a baby on her back is a simultaneously breathtaking and nerve-wracking sight. At the top of a tree, it’s spindly but sure arms flung out, the monkey swings like a pendulum to push itself forward. Tiny fingers dig into her fur, and a thin tail is wrapped around the mother’s tail as they sail through the air. They’re literally metres off the ground, with nothing but air beneath them, and they look like they don’t have a care in the world.

A parent and her toddler are watching them. The child squeals with delight and mum looks no less enthralled. It’s these sorts of scenes that are one of the biggest reasons why Auckland Zoo director Kevin Buley says zoos still matter.

“The most important thing we can do is connect people with wildlife. In an urban environment, that’s about bringing wildlife to people, and showing them how amazing it is, and actually getting them to care, when otherwise they might not,” he says as we watch the two sets of families.


Listen to episode one of Good Ancestors, a four-part podcast that examines the role of children in our planet’s future. Episode one sees hosts Noelle McCarthy and John Daniell asking eight-year-olds at the zoo the hard questions about climate change.


Zoos occupy a strange place in our cultural psyche as people have become increasingly more sensitive and aware to cruelty against animals. It was only a few decades ago that chimpanzees were being dressed up for tea parties at some zoos, including Auckland’s. 

More recently, there was the news storm around the zoos of New Zealand when English actor Martin Clunes, who now makes nature documentaries, described them as “awful places for such a modern country” in an interview with the UK’s Telegraph. “I wish they’d just shut all the bloody zoos, let those animals die; the ones that can’t be rehomed.”

The argument against zoos is heavily based on the idea of captivity – that animals have the joy of life strangled out of them by being locked in cages. Animals should be allowed to live in the wild, or in protected reserves, where they can be in a state of nature.

But the wild, to put it bluntly, just doesn’t really exist as it does in the popular understanding any more. Humans are entirely at fault, through rapacious destruction of animals’ habitats and ecosystems. That messaging is all over Auckland Zoo. Almost every sign with information about an animal includes details on where its home should be, except those homes are invariably under threat. Even the creators of popular images of wildlife like Planet Earth‘s Sir David Attenborough now routinely note how much the animals on screen are being squeezed out of existence.

Auckland Zoo’s new director Kevin Buley (Photo: supplied).

It puts Auckland Zoo – a not-for-profit organisation – in a position where they have to become one of the last lines of defence for these species. “The only reason we exist is as a wildlife conservation organisation,” says Buley. “People say things like ‘if we’re not careful, we’re going to go into the sixth mass extinction event’. But nah, we’re already in it, given the rate we’re losing species. Even in New Zealand. And it’s all human caused.”  

That’s where zoos – good zoos – have an essential role in conservation. The crisis of our ever-shrinking and fragmented animal populations require intensive management and urgent intervention. The Auckland Zoo is qualified to do this inside and outside its walls. Its staff are experts at managing animal populations and their skills are in hot demand. In the past year alone, 84 Auckland Zoo staff have worked across 30 conservation projects for animals and their habitats around New Zealand.  

This year, the Department of Conservation’s Kākāpō Recovery team, which manages the world population of kākāpō (total 147) across three pest-free islands, is experiencing the biggest breeding season ever. There are 15 Auckland Zoo veterinary and bird specialists helping with monitoring, hand-rearing, transporting chicks, and chick fostering to wild kākāpō mothers. Back at the zoo, its ectotherms team are caring for and managing the entire population of New Zealand’s ‘Nationally Critical’ cobble skink.

It’s grim, but arguably, more necessary than ever to have zoos as a bulwark against extinction, provided these zoos are actually among the few good ones. Take orangutans for example. Auckland Zoo will next year open a new, larger South East Asia area that will be home to these great apes along with Siamang gibbons, Sumatran tigers, otters, Asian crocodiles and other reptiles and fish. But wouldn’t it just be better for them to be in the wild?

A view of land cleared for palm oil plantation in the habitat of Sumatran orangutan (Photo: Ulet Ifansasti/Getty Images)

Well, no. Because their habitat, one of the most bio-diverse places on earth, has been utterly smashed to pieces. There’s barely any wild for them to go back to. Conservationists estimate 80% of the forests in Indonesia and Malaysia where they could have lived has been lost in the space of 20 years through a combination of massive amounts of logging, and the development of palm oil plantations in their wake. It’s hard to give scale to just how big a loss of habitat that is, but imagine that over a similar space of time, every bit of land in New Zealand south of Hamilton vanished. Even New Zealand’s conservation estate only survives now because of active human intervention. Our activities both consciously and unconsciously destroy habitats whereas active conservation policies are a defensive measure against both.     

And just like the Hobbesian idea of the nasty, brutish and short state of nature, life for animals in the wild is most often nasty, brutish and short. Over and above the famines caused by the destruction of their ecosystems, a tiny moment of bad luck can condemn an animal to a horrible death. A lion who gets kicked hard in the jaw while trying to take down a zebra is almost certain to die of starvation because they can’t hunt or eat. And of course, if the lion is successful, the last moments of the zebra’s life will be the pain of being torn to pieces. The life of an animal in the wild is one of incredible stress, and we can’t really know if they prefer it. But what we do know is that at good zoos, with proper veterinary care available, animals are much less likely to die from preventable illnesses and injuries.

Buley says he recognises that for some people “there’s still potentially this residual guilt about visiting a zoo that stems from an idea that animals in zoos don’t have happy lives”. However, he says in a good zoo, and at Auckland Zoo, every aspect of the animal’s life ends up being carefully considered.

This includes their habitat, what they eat and how it gets delivered to them, the social structure of their group, and how the impact of people upsetting their lives can be minimised. Buley describes it as being about “creating an environment that’s stimulating without being oppressive.”

“From an animal perspective, good design gives animals the opportunity to be away from people or visitors if they want to, or even away from each other. They can be out of the sun, or the rain, or the wind. It gives them choices. Good design is about an animal choosing the environment that will make it feel most comfortable.”

Meerkats at Auckland Zoo. Photo: Ashleigh Thompson

While looking at the meerkats, I note that while it’s completely peaceful, and there are barely any people around, a couple of them are still standing guard, alert and razor sharp. “That’s what we look for, that’s natural behaviour. If you’ve got meerkats that aren’t interacting as a group and demonstrating social behaviour, then we’ve got to investigate that.”

But above all, a good zoo is about instilling within people love and concern for animals that will make us look beyond the zoo. The few that get it right are now more important than ever for conservation. At the rate we’re destroying ecosystems, some wild species will soon only exist in zoos. Auckland Zoo’s goal is to help prevent species from going extinct, in the hope that one day they’ll be able to be returned to restored habitats.

And if people coming through the zoo see an animal that takes their breath away, they may stop to wonder why it should be that the animal’s wild cousins are under such sustained attack. And like the staff at Auckland Zoo, they may then advocate for the relentless destruction of the natural world to end.

This content was created in paid partnership with Auckland Zoo. Learn more about our partnerships here.

Keep going!
Plastic-free refilleries such as GoodFor are also capitalising on the trend of experience retailing. (Photo: Supplied.)
Plastic-free refilleries such as GoodFor are also capitalising on the trend of experience retailing. (Photo: Supplied.)

BusinessMarch 12, 2019

Out-of-packaging experience: The rise of the plastic-free retailer

Plastic-free refilleries such as GoodFor are also capitalising on the trend of experience retailing. (Photo: Supplied.)
Plastic-free refilleries such as GoodFor are also capitalising on the trend of experience retailing. (Photo: Supplied.)

Refilleries such as GoodFor and Be Free Grocer say their time has come, with consumers from Ponsonby to Palmerston North seeking a zero-waste option.

Horror stories such as sea turtles being found with hundred of pieces of plastic in their gut are shocking people into realising the planet will slowly strangle if we don’t stop using plastic packaging.

This awakening is leading to increasing demand for plastic-free shopping options, and retailers such as GoodFor are capitalising on the trend.

The wholefoods refillery already has four stores in Auckland, and is set to open another five this year including in Wellington and Christchurch.

GoodFor sells bulk organic staples such as grains, beans, herbs and spices, cereals and coffee, and customers can bring whatever kind of container they like to fill up. They can also purchase online with the goods delivered to them in paper bags.

The company’s vision is to help clean up the planet by making sustainable shopping easier for the everyday customer. Founder James Denton concedes this has meant beginning at the affluent end of town. GoodFor’s existing stores are in the more moneyed Auckland neighbourhoods of Ponsonby, Takapuna, Parnell and Mt Eden, because the company felt it was necessary to build a premium brand first to give bulk food shopping a different feel, he says.

“Our whole goal has been to make bulk food shopping quite trendy and very trustworthy. That’s why the aesthetic of the stores is so clean and design-focused.”

Because GoodFor’s products are organic it also makes them pricier than standard fare. But when you compare like-for-like, the stores are more affordable than you might think, he says. For example, a 250g bag of organic quinoa costs 30% more in a supermarket than the same amount bought from a GoodFor bulk bin.

“If you shop smartly in our stores you can get away with spending not much at all,” he says. “That’s something we’ll start to push once we get a bigger footprint of stores.”

While it does plan to widen its appeal, GoodFor also sees its role as being a beacon for change.

“The whole basis of what we’re doing is we’re not going to change everyone’s behaviour. But we’re making a name in an affluent part of the market and that filters down to other companies.

“I don’t think it’s too much of a coincidence that we’ve opened up and made a lot of noise about plastic pollution in the last two years. All of a sudden, the big players in market have also started to put their hand up and go ‘hey, we’re going to get rid of these parts of plastic consumption as well’.

“It’s just a slow filter. At some point, supermarkets might give that larger section of the market the ability to shop plastic-free.”

GoodFor says it’s no coincidence the large supermarket chains are now exploring plastic-free options. (Photo: Supplied.)

Kiwibank business manager Mike Mangino says GoodFor is at the forefront of a new business model, and it’s the kind of up-and-coming enterprise the bank wants to be working with.

“With GoodFor it’s not all about making money, there’s a big focus on plastic-free and the environment and giving something back,” he says.

That’s meant a learning curve on both sides. “Traditional banking I suppose has been very focused on understanding profitability and the ability for a business to repay debt and grow. But if that’s not their only focus it’s a different way of operating,” he says.

Having said that, he and GoodFor’s accountant whom he’s been working with closely have been able to bring their older heads and experience to the cause. “James is an entrepreneur, a marketer. He’s got a great concept, a great idea, and we’re balancing some of that up.

“At the end of the day businesses only survive through cash, and if they’re not turning whatever great idea they have into a profitable, cash-making business then eventually they struggle,” Mangino says.

“There are only so many levers a new business owner can pull. Sometimes they get a bit over-complicated with everything they’re doing, but the reality is they manage two or three key aspects and that’s a bit of what the accountant and I are looking at now.”

Mangino says GoodFor’s ultimate challenge will be to take the plastic-free message to a wider segment of the New Zealand market.

“Your average Kiwis aren’t necessarily quick to change how they operate things. So there’s an element that they’re targeting a particular demographic that’s probably quicker to change than most.

“But how do you take it to the next level where it becomes almost the norm?”

Be Free Grocer in Palmerston North (Photo: Facebook/Be Free)

Be Free Grocer is aiming to bring that message to a wide-ranging provincial audience.

The zero-waste bulk foods, personal care and homewares retailer opened in Palmerston North just before Christmas and has been pleasantly surprised by how well locals have embraced the concept.

Managing director Bronwyn Green did an informal survey of around 170 people via social media before launching, and one of the questions she asked was whether affordability or going organic was more important to them. “Overwhelmingly, people came back with affordable,” she says.

The family-run enterprise is already seeing all walks of life come through their door. “Our goal is to donate a significant percentage of our profits to conservation once we get underway, and I think our ‘why’ is really resonating with people.

“Sometimes with regional New Zealand, there’s this perception we lag behind and it’s like ‘are we ready for this concept?’ What I got back is ‘yes we are’.

“I know this is really hard to achieve, but I didn’t want to have a ‘type’ of person who comes into the store… which is why I focused on having our price point affordable.”

Retailers such as Bin Inn have been around in the regions for a long time, so shoppers are used to the concept of bulk buying, she says.

Be Free Grocer sells everything from bulk pantry staples and packaging-free shampoo bars to reusable lunch boxes and straws. Green’s hope is that customers will come in for one thing, and then see other zero-waste options they hadn’t thought of.

The increasing demand for plastic-free purchasing runs alongside two other significant retail trends, James Denton says: the rise of online shopping, and the desire for experience-based retail. It makes sense for people to have food delivered directly to their door, and the online market will keep advancing. But equally, people aren’t robots – they seek human interaction and interactive experiences.

“That’s where these wholefoods concepts and out-of-packaging concepts are going to continue to grow. GoodFor is building an experience-based environment where you go in there and you’re really close to your food, you’re scooping it yourself, you’re grinding the flour or the coffee yourself.

“I think that’s where retail has to go.”

This content was created in paid partnership with Kiwibank. Learn more about our partnerships here.