Image: Getty Images; additional design by Tina Tiller
Image: Getty Images; additional design by Tina Tiller

BusinessFebruary 2, 2022

Your employer’s legal duty to keep you safe from omicron at work, explained

Image: Getty Images; additional design by Tina Tiller
Image: Getty Images; additional design by Tina Tiller

The onus is on businesses to protect their employees from the spread of omicron at work – and that means much more than vaccine mandates, writes employment lawyer Duncan Allan.

Two years into the pandemic, Covid-19 still brings unprecedented problems of how to minimise and prevent its spread.

The development of effective vaccines has been the biggest measure. The evidence is clear that vaccines help to significantly minimise the chances of contracting Covid-19 and, if a vaccinated person does become infected, lessen the chances of hospitalisation and death.

However, vaccines are just one tool that must be used alongside others to effectively mitigate the virus’s impact. This could not be clearer than with the current outbreak of the omicron variant worldwide. Queensland provides a good example of what could be in store for New Zealand. Up until December 2021, Queensland had been largely successful at keeping Covid-19 at bay. This was despite neighbouring states failing to prevent outbreaks. As at December 20, 2021, Queensland had recorded a total of 2,356 cases of Covid-19 since the start of the pandemic. At February 1, a little over five weeks later, this number stands at 413,670 cases.

People queue for Covid tests on the Gold Coast last month (Photo: Chris Hyde)

The major issue with the omicron variant is its high transmissibility. The vaccine reduces, but does not prevent, spread of the virus. Mitigation requires a combination of control measures in addition to the vaccine, such as mask wearing, physical distancing and adequate ventilation. 

The government has focused its attention on the push for vaccinations and with good reason: vaccinations are the most effective combatant against Covid-19. But with omicron on our doorstep we run the risk of being another Queensland, or worse, if we don’t seriously step up our efforts in other areas of prevention.

With all the focus on vaccination, employers appear to have treated it as a silver bullet. After undertaking health and safety risk assessments, many major employers including The Warehouse, Foodstuffs and Fletcher Building have implemented vaccine requirements for all, or most, of their workers. But what other health and safety requirements were implemented as part of those risk assessments? For example, instead of upgrading its ventilation systems, a certain multi-million-dollar company used poor ventilation as one of the justifications for introducing a vaccine requirement. Businesses should not use vaccine requirements to try to avoid the costs of additional effective containment measures. Health and safety requirements place greater obligations on businesses to do more.

Health and safety requirements place greater obligations on businesses to do more to protect their employees (Image: Tina Tiller)

An employer’s legal obligations

Under the act employers have an obligation to eliminate or minimise risks to health and safety so far as is reasonably practicable. This includes maintaining a safe working environment and systems of work. Worksafe guidance notes that the work environment includes ventilation and airborne particles.

Identifying and adopting one control measure, such as vaccinations, is not enough. The Health and Safety at Work (General Risk and Workplace Management) Regulations 2016 put an obligation on the business to identify the hazard (in this case Covid-19) and create a hierarchy of control measures. Under this hierarchy, businesses should first look to measures that protect multiple workers at once, such as fit-for-purpose ventilation. If that cannot eliminate the hazard then one of the control measures outlined in the regulations is the provision and use of suitable personal protective equipment. It is the business, not the worker, who has the responsibility of supplying this equipment.

An adequate health and safety risk assessment for Covid-19 should include all control measures that will minimise risk. These include vaccination, fit-for-purpose ventilation, the provision of masks and proper physical distancing. This may require many businesses to incur costs in upgrading their ventilation and providing masks, but this is the cost of complying with the law, which is in place to protect the health and safety of workers.

Ventilation

Ventilation plays a key role in mitigating the risk of transmission, but many workplaces, particularly old buildings, were never designed with this in mind. Some workplaces can have ventilation systems installed. This will come down to building design and cost as to whether it could be considered a requirement. Cost is a factor in health and safety assessments and is discussed further below. For now, it is enough to say that a multi-million-dollar company has a greater onus to upgrade or install built-in ventilation than a small struggling business.

Where it isn’t reasonably practicable to install a ventilation system, increased ventilation can be achieved with the use of portable High Efficiency Particulate Air cleaners (HEPA cleaners). These offer a cheaper, but still effective, way to mitigate transmission.

A study from July 2021 showed HEPA cleaners were effective at reducing exposure to aerosol particles by up to 65%. When combined with universal masking, the reduction was up to 90%. Two similar reports found that HEPA cleaners in classrooms could reduce overall aerosol particle concentrations by 80% within 30 minutes.

HEPA cleaners are most effective when close to the source of transmission, therefore multiple HEPA cleaners will be required for most workplaces, depending on the workplace size. However, there is no doubt that HEPA cleaners, particularly when used in combination with masking, will reduce the chances of transmission of Covid-19 within the workplace.

According to a study, when combined with universal masking, HEPA cleaners reduce exposure to aerosol particles by up to 90% (Photo: Getty Images)

Provision of masks 

Under the traffic light system, many businesses are required to ensure workers and people entering the premises are wearing masks. But there has been little discussion in New Zealand on what constitutes an effective mask, or even what a “mask” is. In writing various Covid-19-related legislation, the drafters have chosen not to define it any further than a “face covering”, which “means a covering of any type that covers the nose and mouth of a person”. General guidance has suggested that reusable cloth masks or disposable surgical masks are adequate. However, it has always been clear that the most effective masks are respirator masks such as N95, FFP3, FFP2, KF94 and P2 (these standards relate to the region of certification but are all equivalent. KN95 masks are also equivalent but have not been included because of the high prevalence of counterfeit masks). These masks are effective because they can filter smaller droplets. For example, a standard surgical mask can filter down to 3 micrometre solid particles whereas the FFP2 filters down to 0.075 micrometre solid particles (in other words, they are a lot more effective). Some European countries have recently made it mandatory to wear these masks on public transport and in shops. The government has recently made noises about a move to more effective masking, but unfortunately still considers standard disposable surgical masks to be adequate.

Evidence is clear that wearing the most effective masks greatly reduces the chance of transmission of the virus. A study published shortly before the omicron variant became predominant shows the effectiveness of different types of masks in close interactions with a carrier of the virus. After 20 minutes the risk of infection between two people wearing surgical masks was 10.4%. This dropped to 0.14% if both wearers had FFP2 masks. After one hour, the risk of infection wearing surgical masks was 30% but only rose to 0.4% if both people wore FFP2 masks.

With the omicron variant being far more infectious than previous variants, effective mask wearing is a critical tool in combatting spread. Additionally, some recent modelling has suggested that in scenarios where everyone is properly masked, there may be less risk of infection from omicron than from delta. This is because it appears that omicron is more prevalent in the upper respiratory tract than the lower respiratory tract and masks are extremely efficient at removing large particles produced in the upper respiratory tract. However, in every other scenario (ie where not everyone is masked), there is a much higher risk of infection from omicron. 

This shows the importance of wearing the best possible masks in order to effectively mitigate the risks of infection of Covid-19 between workers and anyone else they come into contact with during the course of their work.

Mitigating risk

The requirement on employers is not just to minimise risks, but to minimise risks so far as is reasonably practicable. The definition of what is reasonably practicable includes the following factors:

a) the likelihood of the hazard or the risk concerned occurring; and

b) the degree of harm that might result from the hazard or risk; and

c) what the person concerned knows, or ought reasonably to know, about—

(i) the hazard or risk; and

(ii) ways of eliminating or minimising the risk; and

d) the availability and suitability of ways to eliminate or minimise the risk; and

e) after assessing the extent of the risk and the available ways of eliminating or minimising the risk, the cost associated with available ways of eliminating or minimising the risk, including whether the cost is grossly disproportionate to the risk.

Overseas evidence seems clear that we can expect a large surge in cases from omicron, therefore the likelihood of the hazard occurring is high. While the chances of hospitalisations and death are lower amongst a largely vaccinated population, there is a high degree of harm that can occur. We are well aware of ways of minimising the risk of Covid-19 and use of the most effective masks and ventilation are two of the most suitable methods. Finally, while there are additional costs associated with providing N95 or equivalent masks and HEPA cleaners, this is certainly not grossly disproportionate to the risk of infection within the workplace.

Evidence is clear that respirator masks like this FFP2 are most effective at preventing transmission (Photo: Fabian Strauch/Picture Alliance via Getty Images)

In addition to these elements, the government has introduced an assessment tool to assist businesses with making an assessment of whether to introduce mandatory vaccinations at the workplace. The assessment tool says that if the answer is yes to at least three out of four of the following factors, then it is reasonable for a business to require vaccination:

  1. If a worker carries out work in an internal area less than 100 square metres.
  2. If a worker carries out work where being able to maintain one-metre distancing from other people is unreasonable.
  3. If a worker carries out work for more than 15 minutes at a distance of less than one metre from someone else.
  4. If a worker provides a service to other people who are vulnerable to Covid-19.

While this assessment tool has been developed specifically for vaccinations, it is likely that the same assessment would be relevant for other measures to mitigate Covid-19, such as mask wearing and adequate ventilation. If a risk assessment shows that mask wearing and ventilation are required (or already required by law), a proper health and safety assessment should also recommend that the most effective masks be supplied as personal protective equipment and effective ventilation such as HEPA cleaners are used if a business wants to meet its legal health and safety obligations. The purpose of the act is clear that “regard must be had to the principle that workers and other persons should be given the highest level of protection against harm to their health, safety, and welfare from hazards and risks arising from work or from specified types of plant as is reasonably practicable”. Here, the highest level of protection comes from N95 or equivalent masks used in combination with HEPA cleaners (or better).

While not every situation will be the same, in a situation where one type of mask is superior and is proven to significantly reduce the risk of the spread of Covid-19, a business will likely have a legal obligation to provide that mask. In a situation where a workplace does not contain a fit-for-purpose ventilation system, HEPA cleaners are likely required. Because the evidence is clear that masks and HEPA cleaners are more effective when used in combination, the provision of both is likely required. There is a high probability that anything less will be a breach of the Health and Safety at Work Act 2015.

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Screenshot: Designer Wardrobe. Additional design: Tina Tiller.
Screenshot: Designer Wardrobe. Additional design: Tina Tiller.

BusinessFebruary 1, 2022

What New Zealand designers really think about Designer Wardrobe

Screenshot: Designer Wardrobe. Additional design: Tina Tiller.
Screenshot: Designer Wardrobe. Additional design: Tina Tiller.

Renting is the hottest trend in fashion, promising access to designer garments without the high price tag. For designers, platforms like Designer Wardrobe offer a chance to boost both branding and sales – and labels like what they see.

The closest I’ve come to renting clothes was a suit for my school ball during my final year at Whanganui High School. I didn’t baulk at the suggestion that I rent instead of buy – the thought of my parents forking out hundreds of dollars on a suit, shirt and tie that I probably would never wear again made a trip to Hallensteins a lot less appealing. Even though, unlike girls and women, males aren’t pressured to find a new outfit for every new event or special occasion, the options available to rent still proved you could win best dressed at your school ball in an outfit that wasn’t yours.

Fast-forward over a decade, and renting has become an increasingly popular way to consume fashion – and local platforms like Designer Wardrobe are taking advantage of the hype. Founded on Facebook by Donielle Brooke in 2012, the company began as a place for her to sell her own designer clothes to pay rent when she fell seriously ill with cancer. Later, she turned to friend Aidan Bartlett to help transform it into an e-commerce startup. With the help of a business accelerator programme in 2015 and investors’ money, Designer Wardrobe grew into a company with over 200,000 members and 4,000 garments available for rent, an online marketplace where individuals can buy and sell pre-loved clothes worth a combined $60 million each year, and a retail presence in Australia. The business relied on a younger, social-media-crazed customer base at the start, but Bartlett, now Designer Wardrobe’s chief executive, says their customers’ average age has risen in the last six years, as fashion fans become more used to the idea of renting. 

New Zealanders might be hard-pressed to find events to attend at the moment – a raft of omicron-prompted cancellations has hit the events sector, and even the prime minister has been forced to postpone her wedding in Gisborne this summer – but fashion labels are still seeing customers “desperate” to feel joy through clothes, says local fashion designer Juliette Hogan.

“A couple of years ago, you wouldn’t contemplate what you’d wear to [Auckland bakery chain] Daily Bread to pick up fresh bread on the weekend,” she notes. During the pandemic, though, “it became such a treat for me and my social outings, and therefore, I was going to make that outfit count.”

A dress by Juliette Hogan on Designer Wardrobe’s website. (Photo: Supplied)

Hogan’s namesake brand closed its bridal arm at the start of the first Covid-19 outbreak, but women losing access to its “amazingly designed, beautiful clothes” wasn’t an option, she says. The label hooked up with Designer Wardrobe, and a partnership was born. Juliette Hogan offers its bridal collection exclusively for rent through the company’s website, alongside stock from its main collection’s previous seasons. The label retains ownership and takes a share of the renting revenue.

Why is renting taking off right now? There’s the obvious appeal – rental platforms plug the gap between owning clothes and borrowing from friends – but renting also fits the interests of a new kind of consumer. It’s a business model that speaks to young consumers who are conscious of their image – and also concerned about retail fashion’s massive impact on the environment

The industry may still be something of an unknown quantity in New Zealand – most platforms have only been around for five or six years – but it’s booming in the US and UK. It’s a legitimate way to consume fashion there, so much so that investors since October 2021 have been able to trade shares in Rent the Runway, a US company that pioneered the belief that money could be made from people sharing their closets like they do their houses or their vehicles. The sector is not without its issues, particularly over the green credentials claimed by some companies; from shipping to dry-cleaning, there are questions about how environmentally detrimental rental fashion is. But it’s a valuable line of business for the global fashion industry – renting’s value pre-pandemic was about $2 billion and is expected to exceed $3.2 billion by 2025. 

New Zealand designers are catching on. Hogan says Designer Wardrobe gives the brand access to customers it wouldn’t normally see shopping in its stores, and the chance to establish a relationship that may evolve into full-fledged custom one day. On the flip side, the label decided that Designer Wardrobe wouldn’t have access to current, in-season pieces, so that customers who purchase at full price don’t feel undercut by renting’s target market.

The partnership contributes to the brand’s annual turnover but it’s a small percentage of revenue, says Hogan. The more important aspects to the arrangement include marketing, branding and ensuring well-made garments aren’t left to waste away in closets.

For Emily Miller-Sharma, general manager of Ruby – one of the rental company’s partners since its early years – it’s a no-brainer. “People out there want to rent, [Designer Wardrobe has] worked really hard to develop a platform so people can rent, we have clothes and we believe in renting, so it’s not a huge question mark.”

Renting is part of Ruby’s efforts to figure out how alternative revenue streams can eventually replace the production and sale of new clothes as the bulk of its income. It’s profitable, says Miller-Sharma, although it makes up a tiny portion of the label’s bottom line. “Regardless, it’s important that we do it so it’s just understanding, from our end, what works the best and just being smart about what we put up for rent.”

Like many of her peers, Miller-Sharma, who helped found clothing and textiles collective Mindful Fashion NZ, an advocacy group working toward a more circular industry, is clued up on issues around sustainability in the fashion business. Natural-fibre clothes don’t withstand the amount of dry-cleaning that renting demands as well as garments made from synthetic fibres, like nylon or polyester. That raises more issues, including whether synthetic-fibre fabrics are manufactured responsibly, she says. “You have to consider a lot of things.”

Fashion labels like Ruby have partnered up with Designer Wardrobe, allowing it access to older season stock for renting. (Photo: Supplied)

For Kristine Crabb, the designer behind much-loved brand Miss Crabb, which closed its retail business in 2019, renting is a trickier proposition; she says she remains undecided about it.

Miss Crabb was one of Designer Wardrobe’s early designer partners, and the platform later approached the brand for a more targetted partnership. Crabb says she didn’t pursue the opportunity, deciding it would involve too much work for the income and future sales generated. The rental company continued buying Miss Crabb stock in any event.

Crabb could see the benefits of renting. “[Our] most powerful marketing was by word of mouth so the more people were out wearing our stuff, talking about it, loving it, it increased our brand awareness and sales long-term,” she says. But staff also felt renting was “cannibalising” sales in the short-term. “We found that we had a lot of renting customers come into our store and try on all the things and get all the customer service, only to rent it.” Still, those kinds of shoppers would eventually become loyalists, the brand believed. “We wanted to know that, when the time came, they would feel welcome and want to buy their own piece.”

In early 2021 Crabb returned with new label Gloria, and she’s contemplated doing her own version of renting the garments she creates under that label. But again, finding the time to run a rental scheme and reconciling it with her desire to sell beautiful clothes that people treasure has made her reluctant to take the plunge. “[Fashion] is not a cheap thing. It’s not a throwaway thing either…I want it to become a part of your life.”

Brand hesitancy is understandable, says Bartlett, Designer Wardrobe’s CEO. “For brands that aren’t quite ready, we respect that. Often they’ve come back after they’ve learned a bit more and we go from there.”

Separate to the peer-to-peer marketplace, brands participate in the Designer Wardrobe platform through rental consignments (like Juliette Hogan) or through the more traditional route of wholesale (like Miss Crabb). Going consignment is a “no-touch” policy for brands, meaning they can enjoy the benefits of the sharing economy without having to deal with the logistics. The revenue generated and shared is recurring, which has typically ended up being significantly more per item over time than if it was sold upfront, says Bartlett.

Nobody wants to buy an expensive, statement-making piece for an event only for another person to have rented it for a fifth of its retail price, and yet rental platforms have made a business out of lending out those very garments. But co-founder Brooke emphasises that she started the company to help shift the perception of second-hand designer garments. “It’s about being conscious of, when you are going to shop, ‘is that going to be a one-off wear? And if so, should I rent? And if not, should I buy?’”

Hogan, for one, remains a fan. She says entering the rental market “hasn’t been detrimental at all on our business model”. It seems designers, and consumers, are doubling down on fashion’s latest trend.