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Image: Tina Tiller
Image: Tina Tiller

InternetNovember 10, 2021

‘Sharp increase’ in online disinformation since delta outbreak began

Image: Tina Tiller
Image: Tina Tiller

Posts and engagement have risen drastically, and there’s been a shift to ‘increasingly violent language’, reports Dylan Reeve for IRL.

The current delta outbreak has brought with it a “sharp increase in the popularity and intensity of Covid-19-specific disinformation”, according to a new report from The Disinformation Project, part of University of Auckland research centre Te Pūnaha Matatini.

The researchers behind the project have been studying online disinformation in Aotearoa since early 2020. Yesterday, they released a working paper about their most recent study into the effects of online mis- and disinformation, covering the period from when New Zealand’s latest Covid outbreak was detected on August 17 up to the end of last week. 

Over the 12-week period, they observed a “sharp increase in the popularity and intensity of Covid-19-specific disinformation” as well as “other forms of ‘dangerous speech’ and disinformation, related to far-right ideologies”.

“We started noticing that there was a closer link between Covid-19 disinformation and wider sets of fringe beliefs,” explained Kate Hannah, the project lead of The Disinformation Project, in a briefing to media. “From August last year we noticed it was becoming two or three steps to take people through to white supremacist or far-right ideologies, QAnon material, extreme misogyny, incel material and transphobic material, and we started viewing Covid disinformation as one of the entry-level ideas that draws people down these further disinformation ideology pathways.”

The project classifies the information collected in a variety of ways, drawing distinctions between misinformation (false information created without intent to cause harm), disinformation (false information purposely created to cause harm) and malinformation (true information used with ill intent). They also use a category of communication called “dangerous speech”, which is speech that “can increase the risk that its audience will condone or participate in violence against members of another group” – a more nuanced definition than the commonly cited “hate speech”.

Since the beginning of lockdown in August, the group observed that “posts and engagement have drastically increased”, and they continue to “show a trajectory of growth and spread that is increasing, widening, and deepening every week”.

“From the beginning of level four in the delta outbreak it has been utterly amazing,” said Hannah. “The level has gone up and up and up. We’ve had a hundred-fold increase in followers in various Facebook pages and groups we’ve been following for over a year.” 

Among the trends identified by The Disinformation Project over this period has been a marked shift from “vaccine hesitancy” to “vaccine resistance”, where individuals are now making their refusal to vaccinate a part of their identity. This shift makes counter speech even more difficult and “often leads to further entrenchment of identity within this framework”.

Another key observation is the adoption of Telegram as the platform of choice for these groups, as mainstream social media sites like Facebook and Twitter have taken a more forceful stance against mis- and disinformation. Telegram offers no “platform-level guidelines or interventions such as the use of interstitials [the inserted warnings about disinformation that appear on the likes of Facebook and Twitter]”. What’s more, having already been adopted widely by alt-right and QAnon groups internationally, the ease of sharing content between groups on the platform means it provides a practically seamless way for those ideologies to spread among their local counterparts. 

“Telegram has moved from being what people would have thought of as a messaging app with no rules and affordances, to being fully platform-ised,” explained Hannah. “It provides all the tools people need to do live streams, live chats, and share information instantly. [Telegram] has no oversight. There’s no rules, no regulations. Netsafe can’t go and talk to someone at Telegram.”

As well as an overall increase in content volume over the past 12 weeks, the project also identified a shift in language and image choice, saying that “increasingly violent language and other forms of expression, [have] become normalised and justified within the groups and individuals who make up the disinformation community in-group”.

While much of what The Disinformation Project has reported on could be broadly true of similar groups and communities worldwide, there are localised factors that they have identified here. Among other things, the project identifies the ways in which the predominantly Pākehā-dominated communities are adopting Māori iconography and concerns, and cite specifically the “increasing use of Māori voices, narratives, and imagery for agendas of white supremacist individuals and groups who make up one cluster we study”.

And while Māori kaupapa is being exploited, at the same time Māori, along with many other minorities, are targets. An example in the report identifies how mainstream media coverage of increasing uptake of vaccination among Māori has been weaponised within disinformation groups and used to reinforce discriminatory ideas.

“A lot of us who are campaigning for our whānau to get vaccinated also happen to be the same people that have been engaged in Treaty justice campaigns for quite some time,” said indigenous rights expert Tina Ngata at the briefing. “We’ve been subjected to threats and harassment from these groups who are now co-opting our symbols and doing what is referenced in the report as ‘accusations in the mirror’ – framing us as the bad Māori and framing other people, who they are moulding and shaping, as good Māori.”

While the report does make for disheartening reading, Hannah urges perspective. “It’s a very noisy bunch of people,” she said. “They feel like they’re making more noise, and they’re making noise in a way that’s scary and anxiety inducing, but they’re doing that because we’re reaching these really high numbers of people vaccinated.”

In short, they remain a very vocal minority.

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IMAGE: TINA TILLER
IMAGE: TINA TILLER

InternetNovember 9, 2021

Vaccine certificates are coming. Here’s how they’ll work

IMAGE: TINA TILLER
IMAGE: TINA TILLER

Late last week, the government provided more details about its vaccine certificate system. For IRL, Dylan Reeve explains how My Vaccine Pass and My Covid Record will work, and why there’s no need to panic about privacy or security. 

OK, let’s start with My Covid Record. What is it?

It’s a website, and soon-to-be smartphone app, which you can use to access your Covid vaccination history (Covid test results will also be added in the near future.) It’s like the little card you got with your jab, but you can’t accidentally put this one through the wash.

Alright, what about My Vaccine Pass?

That’s a vaccination certificate that can be generated from the My Covid Record site, to prove your vaccination status to any restaurant, shop, bar, airline and gym that requires you to be fully vaccinated to enter once the traffic light system comes into effect.

My Vaccine Pass will launch before the end of November, or so we’ve been assured.

The names are really clunky and repetitive.

Oh trust us, we know.

How will the vaccine certificate work?

Using a free smartphone app, businesses and other organisations will be able to verify the validity of the My Vaccine Pass you show them. The app will tell them your name and date of birth, much like our other ID documents do, and the fact you’ve been vaccinated – but not when, with what, or by whom.

Random strangers have no right to access my medical records!

That’s true. We’re facing unique circumstances, though, and like it or lump it, soon businesses will be permitted to verify your vaccination status in order to grant you entry to venues or access to services. To be clear, they won’t be able to access your medical records, but they will be able to ask you to show your vaccine pass, and if you can’t or won’t, you’ll likely be denied entry.

Is the website safe? I heard it was insecure…

There are some claims floating about the internet that My Covid Record is insecure, but we’d suggest you take them with a grain of salt.

These claims tend to be based on results from basic online security screening sites, which gave some aspects of My Covid Record a low score based on decisions the developers made not to use all the very, very latest technologies for aspects of the site’s underlying communication protocols. Without getting into the weeds too much, those tests don’t take into account the risks the site is likely to face given its function and design, nor the tradeoffs the government needed to make to ensure the system is as accessible as possible to New Zealanders, including those using older devices. None of the issues those tests have identified are fundamental security risks.

To put your mind at ease, consider that every online banking website in New Zealand (for example) scores equally poorly on those tests, but their online services are very secure. Plus, as part of the development process, the Ministry of Health hired outside expert consultants to conduct a detailed study on the security of the site and the technology that underpins it. While the study result isn’t public, the process requires that any identified security issues are rectified.

OK, but is it safe?

Yes. Like anything online, there’s always some security risks, but every reasonable precaution has been taken to protect the system.

Do I really need the certificate? My cousin who makes websites said he could make a fake version.

The Ministry of Health is one step ahead of your cousin, and has adopted measures to prevent forgery. My Vaccine Pass will show a QR code that contains your name, date of birth, and the digital equivalent of one of those fancy holograms they used to put on credit cards. When the QR code is scanned, the verifier app will confirm that the pass is valid and the details it contains are correct. Any forgery will be immediately identified.

Admittedly, no vaccine certificate system, short of issuing us all with physical passports, is going to be totally foolproof, and a motivated fraudster will be able to fake just about anything. But there are safeguards in place, including the law: anyone faking a vaccine certificate will face fines, according to Covid-19 response minister Chris Hipkins. 

I don’t have a smartphone. Am I locked out of the scheme?

You can access the My Covid Record site on a computer. Or a tablet. Probably even on some smart fridges. 

While the final details aren’t public yet, it should be simple from within My Covid Record to generate a copy of your vaccine pass that you can print out or save to your phone. 

But if device access to My Covid Record isn’t practical for you or a loved one, the Ministry of Health will also make a good old-fashioned paper-based version – probably complete with long holds on the phone and annoying forms to fill out.

Is this just a way for the government to track me?

Um, no. It’s just a way to demonstrate your vaccination status. In fact, the verifier app that will be used to check My Vaccine Pass doesn’t need to be connected to the internet to validate the pass, and won’t be sending back data about your movements or storing information about the passes it has validated. 

What do I need to do now? 

There are two main things you need to do in order to get ready to use My Vaccine Pass when it launches: get vaccinated, and sign up for My Health Account (absolutely cursed naming system, we know). A My Health Account allows you to sign in securely to online health services, and you’ll need it to access My Covid Record, from which you can generate My Vaccine Pass. Clear as mud?

The My Health Account signup process can be a little laborious. If you already have a RealMe it’ll be a bit easier, but otherwise you’ll need to provide a raft of personal details and provide supporting identity documents, so it’s probably best to get started soon. The good news is that once you’ve jumped these boring administrative hurdles, freedom awaits – or at least, the closest approximation available during the plague times. 

An earlier version of this article made reference to “an IT security expert” and claims he made about the security of My Covid Record. Those references have been removed.