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Pualele Fomai of Porirua College is one of the year 9 -10 students at 111 schools that will learn financial literacy alongside maths and English.
Pualele Fomai of Porirua College is one of the year 9 -10 students at 111 schools that will learn financial literacy alongside maths and English.

MoneyNovember 1, 2018

How a new programme is helping school students avoid payday lenders

Pualele Fomai of Porirua College is one of the year 9 -10 students at 111 schools that will learn financial literacy alongside maths and English.
Pualele Fomai of Porirua College is one of the year 9 -10 students at 111 schools that will learn financial literacy alongside maths and English.

A new programme being rolled out in 111 schools teaches students how to manage money – and the difference between good and bad debt.

In Porirua East the houses look like Monopoly hotels. Two-storied, sturdy state houses that are more giant blocks than anything else. They’re good homes, with beautiful wooden floors (if you happened to lift the carpet up), three bedrooms, and one bathroom. Most are inhabited by beneficiaries – largely Māori and Pasifika families – in communities like Cannons Creek and Waitangirua.

There are no banks in either of these neighbouring suburbs, and one ATM apiece. No banks, no supermarkets, just a TAB and a lot of convenience stores. It’s the cruel irony of poverty. When convenience is most valuable, it comes at a steep cost.

Porirua College in Cannons Creek is the local school, decile one, where nine out of ten students are Māori or Pasifika. It sits atop a hill, making it a climb for students to get to the classroom. And it’s atop this hill where retirement commissioner – “the worst title for the best job – Diane Maxwell launched Sorted in Schools, New Zealand’s first nationwide financial capability programme embedded into the school curriculum.

Maxwell stands at the front of a classroom to speak to a dozen year nine students who are piloting the programme. Behind her, above the whiteboard, are definitions of language techniques. Hyperbole, idiom, assonance, anaphora. All things you were taught in school but have almost certainly forgotten by now. Maxwell has facilitated this programme in the hopes that it won’t join anaphora and idiom in the forgotten recesses of students’ brains, but live on in their decision making throughout their lives. “My job is to make sure that across your lifetimes, you manage your money so you can do the things you wanna do,” she tells them. “I’m not talking about yachts and Lamborghinis, I’m talking about managing your money so you can make choices so you can live the life you wanna live.”

“We’re living a lot longer than we used to. In New Zealand, people live to around 87-89. Your generation will live longer than that.”

A student works through the Sorted In Schools programme. Image: supplied

I look around at the students, all of them brown. The only white faces in the room are the media and Maxwell. For New Zealanders born this year, European women might have a life expectancy of 85, but for Pasifika it’s 80, and for Māori it’s 78. I wonder if Maxwell knows who she’s talking to. She does, all too well.

“I know the numbers,” she says to me, when I ask her about her speech, “but I’m not going to stand up there and tell these kids that as well as everything else they’re already dealing with, they’re also expected to die earlier. My husband is Samoan, my son is Samoan, and I wouldn’t want him thinking about that.”

Instead, Maxwell wants these kids to think about money. Not necessarily how to get it, but how to keep it. Where a European approach to financial literacy would involve tips on how to save money individually and where you personally can cut costs – at least that’s what I was taught – Sorted in Schools aims to work with the realities of the students involved. Namely, debt.

Pasifika and Māori are the highest borrowers when it comes to personal loans, particularly instant finance. In the city centre of Porirua there are just as many payday lenders (on-the-spot loans with exorbitant interest rates) as there are banks. Debt, big and small, is an everyday reality for most families in Porirua and to ignore that aspect when teaching kids about money is wilful ignorant.

“A lot of these kids will encounter debt at some point in their lives, probably much sooner than you’d expect,” says Maxwell. “If they can manage that debt between the ages of 16 and 24, if they can manage their credit rating…part of the problem we see is everyone in a family burning through their credit rating and then the responsibility of borrowing falls to the youngest.”

For Maxwell, the goal is to simply educate students on how credit and debt works so that they don’t find themselves on a slippery slope of debt while still in their teens.

“Something like a Vodafone mobile phone bill can mess up your credit rating. And the problem with that is if you lose access to mainstream credit…mainstream credit is much cheaper than payday lender credit. If you can keep it so they can still access credit at 11% [interest], it’s much better than if people lose access to that and they’ve got to borrow at 25, 30%. Then they miss a payment and the amount goes up and they’re in more trouble. It’s so hard to get out once that happens.”

But it’s not just bad credit that drives people to payday lenders. As Damon Salesa wrote in his book Island Time: New Zealand’s Pacific Futures, the steady shift of the big banks from personalised service to online operations has added yet another barrier to Pasifika engaging in productive debt.

“The difference with those instant finance places is they’re really kind and welcoming,” says Maxwell. “Some people think of the walk into a bank as a walk of shame. They might have just come from work, might be in overalls, and they feel like they’re being judged all the way up to the desk.”

Being nervous in a bank can sound ridiculous to those who’ve grown up with multiple bank accounts and have “may I speak to the manager” hairstyles, but when English is a second language and every pamphlet has a full page of fine print, entering a bank is like going through customs. You’re pretty sure you’re fine but you’re still nervous about anyone asking you questions. This lack of accessibility, both in language and in knowledge around the lending rights makes it that much easier for payday lenders and predatory services to profit off the vulnerable.

A teacher at Porirua School works with a student. Image: supplied

With Sorted in Schools accepting this reality and working within it, the programme looks to be a long overdue addition to the school curriculum. And with kura Māori resources included, the historical implications of colonisation on the financial landscape for Māori is contextualised within the learning. Marina Kawe-Peautolu (Ngāti Ranginui, Ngāti Kahungunu) has been advising on the kura Māori approach and knows that today’s young Māori are in line for a lot of action in the business world.

“We’ve got to take into consideration the whole post-settlement landscape that iwi Māori are in at the moment and how do we prepare our rangatahi for that space going forward,” she says. “When it comes to succession, what can we implement in this resource that’s gonna help prepare them for some of those things.”

But while the programme looks to be a much-needed resource, it’s still a pilot, and feedback around cultural relevance is welcomed, even by those who helped build it. “There’s some things around tangihanga but that will probably feature a lot more in the Kura Māori programme. We need to get that going across both programmes because majority of Māori students are in mainstream education.”  

Kawe-Peautolu and Maxwell agree that the most important thing Sorted in Schools can do is give students confidence through knowledge.

“If we get through the foundational subjects for our kids, that creates a confidence, an awareness, an understanding,” says Kawe-Peautolu. And that can lead on to better preparing them for those things like asset management and moving into the kind of corporate space for iwi Māori. Right now there’s a really limited resource and we know that the majority of people in that space are getting older and are needing to look into succession plans.”

“Part of it is simply knowledge but actually a lot of it is confidence,” adds Maxwell. “It’s about knowing how the system works and knowing that the system won’t always beat you.”

The students are still working through the programme on laptops and iPads. They’re writing about how their culture and family affects their values. Almost every student has written something about wanting to get a job so they can help their family. There’s a lot of ‘we’ in their writing and in their conversations. “We sometimes don’t have enough”, “we sometimes use our savings when the car breaks down”, “we help out our cousins sometimes”.

When I leave the classroom, I walk by the language techniques again. “Anaphora: the deliberate repetition of a word or phrase at the beginning of successive clauses.” Maybe this time I’ll remember it.

Keep going!
Rebecca Stevenson is in the market for open homes
Rebecca Stevenson is in the market for open homes

MoneyJuly 6, 2018

Flush the toilet, roll a marble: How to hack your next Open Home

Rebecca Stevenson is in the market for open homes
Rebecca Stevenson is in the market for open homes

There’s an art to visiting open homes. Rebecca Stevenson looks behind ‘the vibe’ and smell of baking as she searches for a new house.

I’m not exactly in the market for a new home, but I am in the market for open homes.

Let me explain. We own our home. Our home is a dump but I acknowledge in owning our home we are totally lucky, and we’ve bought and sold in a rising market – which is how we came to purchase a villa relatively close to the city centre about five years ago. But still with an unfathomably big mortgage.

It is, as they say, one of the worst houses on the best street. (In my view). We’re surrounded by similar villas in various states of repair and dis. Now our house needs renovating. It is, as I euphemistically say, authentic.

We haven’t done anything proper to it. We’ve spent all the money we saved on heat pumps and carpet squares for the bedrooms and lounge. We have original kauri floorboards, rough sawn and charmingly uneven. We have original wiring, the light in our baby’s bedroom doesn’t work and we get by, screwing the clip in bulb in and out. Part of his original kauri ceiling is starting to come away, but the stuff that grows out of it is sorted with a good suck of the vacuum.

We need to renovate our house. Or. Do we buy one that’s already done up…

So I’m in the market, if not for an actual home, for open homes. I want to stay in my area, so that’s where I start. I know I also want a renovated house, so I look for ones which are already done. And there’s three on over the weekend, all within walking distance. Too easy.

But I don’t want to become vulnerable to shiny new kitchen benchtops, a bunch of fresh flowers, and some baking smells. So, I’ve been pointed to this handy wee open home guide on the settled.govt.nz website, which is run by the government regulator, the Real Estate Authority.

The site has a useful summary of the sorts of issues to think about when you’re heading around home after home after home, with practical tips on what matters to look for – not only in a home, but your potential neighbourhood too. Snoop around the neighbours, check the public transport routes, and what the local shops are like. We already live here, we know what it has and what it lacks. So that’s checked off.

There’s also a comprehensive checklist you can take, and it really runs the gamut of potential real estate disasters from sad water pressure to sunken floorboards. Here’s what I found:

First house up. It’s a flat across the street and it’s probably in worse condition than our house, so I’ve broken my only condition (a done up house) already, but such is house hunting. Always twists and turns. But it’s got a higher position than our house, so I’m off to have a nosey.

This house really sucks. It hasn’t been cleaned properly in eons, and quite frankly I do not want to touch a thing. The toilet is outside for Pete’s sake and the ceilings are a mix of orange smoke stains and dead things.

It’s in terrible nick. So most of the guide’s questions about the outside are a write-off. It’s in awful, awful, condition and everything needs doing.

“Check the storage in each of the rooms, hallways and garages,” the guide tells me. “Open doors and look inside.” I wish I hadn’t. It’s gross. So I didn’t want to touch the cupboards. Sorry not sorry.

“Does the property tick the boxes for what you’re looking for, for example, sun exposure, bedrooms, bathrooms, views and outdoor living?”

Great sun, loads of bedrooms (four), but two of them are locked (WTF, it’s not called a “locked home”), bathroom looks like a scarfie flat, the yard has an untamed upward slope but the views at the crest are killer. Cool.

“Check the shower pressure, tap pressure and how well the toilets flush.”

Now I have to take issue with this advice as an Aucklander who gets charged for water in and out. Nothing moves me faster than realising my kid has been in the shower for more than two minutes. If I was holding open homes and everyone flushed I’d be charging an entry fee.

But I would make an exception if you went back for a second visit. That shows intent and is a goodwill down payment, so I’ll allow it if your serious, and mortgages in central Auckland are way too big to put up with weak water pressure.

“Check the outside walls, and roofs and look at the condition of the decks, fences, chimneys, garden and lawns. If there are wooden windows, check the condition of the putty and look for any rot or areas that have been filled. Check the condition of exterior paintwork. If the exterior is plaster cladding, check for cracks.”

It’s all villas around these parts. Wood, wood and wood. It’s our brick chimneys that we worry about, and yep, this one has an oldie. That means dollars to remove it, dollars to keep it, and if you keep it it’s a massive space suck. Sucks.

Not many boxes are getting ticked here, and despite the view and the romance, it’s nowhere near enough to offset the checklist’s fails.  

Don’t be afraid to test the shower pressure and flush the toilet.

On to Number 2. This house is across the park from ours, and wait, it’s not a villa. It’s a brick number. So I’m immediately looking for stuff to hate on.

It’s renovated. That’s a good start, but it’s so fresh that the wardrobe doors aren’t on, and there’s some chunky painting that is also super fresh white too. It’s a nice house though and I am happy to touch stuff here, so let’s get back to the list.

“Check the condition of all doors and windows and see if they open and shut properly.”

It’s all pretty new, and present and accounted for. I can’t complain. I head out onto a surprisingly small and angled deck and my god, there it is.

The entire backyard is covered by two double garages.

“Check there is enough parking on the property and the street for you and your visitors.”

That’s a garage-tastic yes on that one. I don’t love it, I have to say. As the house already has a huge driveway and a stone-lined park near the front door. You could, on the upside, turn one half of the garage into a kids rumpus room. Sounds peaceful.

“Retaining walls: Check for cracks and sagging or bowing.”

This house is a lower-lying property than we like. It’s got a significant retaining wall bordering a public park running along the length of the property. If you had to fix it, it would be definitely expensive – and you’re also a touch overlooked.

Number three. Now this one is a bit of a trudge. It’s closer to the action and consequently the section is a touch more squished. It’s been renovated but it’s a bit weird? Has it just been spruced up, but the fundamentals like piles been left undone?

“Look at the condition of the floor coverings. Check to see if the floors are level.”

There does appear to be some sloping, but the floorboards look pretty solid. The website recommends taking a marble to roll along the floor, and I do, but just can’t make myself do it in the midst of this bustling open home. It’s a villa. Of course it’s bung. But it’s a big decision, so when you find somewhere you love, don’t be afraid to get out your marbles (or flush the toilet) before you bury yourself in debt.

“Imagine you’re living there. Think about the rooms you plan to use a lot and move between them. Make sure the rooms are big enough for the furniture you’d like to put in there.”

Furniture is fine because I’d take the opportunity to turf our horrendously enormous corner couch too. But this is the real question. Can I imagine we’re all living there? Comparing my checklists, number three is definitely my fave. Am I really in the market? Not sure. But I’m heading back for a second visit this weekend, and this time I’m going to test the shower pressure.

Going to an open home or viewing

Have a good look around. Open cupboards and turn on taps to check if the property meets your needs.

  • Does the property tick the boxes for what you’re looking for, for example, sun exposure, bedrooms, bathrooms, views and outdoor living?
  • How much storage is there? Can more be easily added?
  • Is there enough water pressure? Turn on the shower and taps and flush the toilet.
  • What kind of exterior cladding does the house have? Is it well maintained? Check for cracks in plaster cladding.
  • Check that everything works – for example, open windows and turn on taps and light switches.
  • Note any smells that could indicate dampness or a previous flood.
  • Will your furniture fit?
  • Is there a garage on the property? How big is it? Can you use it for a car or storage?
  • Check the physical condition of the house inside and out. Do the floorboards move or does the floor slope? It’s useful to take a marble and place it on the floor. If the marble rolls, it could indicate issues with the foundations.
  • If the property has retaining walls, check for sagging or cracks. Repairing retaining walls can be expensive.

It’s a good idea to take a few photos when you’re there to help you remember the details, especially if you’re viewing a number of properties. Try to take someone with you to view each property – it’s helpful to get a second opinion. Take your time and walk around at your own pace – you might live there one day.