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BusinessOctober 10, 2017

Bashford Antiques, Part III: $760 for a half hour’s parking

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A Sunday night in Ponsonby revives the Bashford Antiques saga, with revelations it’s still unlicensed and still clamping – now for a scarcely believable amount. David Farrier investigates.

Read the rest of the Bashford Antiques saga here.

I was reminded of the Bashford Antiques Saga™ (you can find that here and here) when I was driving past Bashford Antiques at around 10pm on Sunday night. I could see the flashing lights of several police cars parked outside my favourite antique store.

“Oh God,” I told my friend. “He’s back to the clamping again.”

It had been months and months since I’d thought about the utterly bonkers Bashford Antiques. Since writing those stories about Michael Organ’s unbridled passion for clamping cars and asking for increasingly exorbitant amounts of money, I hadn’t exactly been in his good books.

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Joel MacManus
— Wellington editor

The last interaction I’d had with Bashford Antiques was when I strolled inside to have a look around, a month or so after I’d written what I assumed was my final story about them. It was the first time I’d set foot inside, and thought I might get away with it as I’d never met Michael Organ or Jillian Bashford-Evers face-to-face.

I was hoping to find a nice bedside lamp, or maybe a nice taxidermied squirrel.

Immediately I could feel the cold hard gaze of Michael Organ and Jillian Bashford-Evers, who both operate the store (and reside in the flat upstairs). Jillian vanished quickly upstairs, while Organ rushed off to the store’s computer, where he began to type furiously. I glanced over at his screen, and saw my face popping up on a Google Image search.

Uh oh, he was onto me. Cover blown, I quietly slipped out of the store.

Bashford Antiques, Auckland. Michael Organ is in white, Jillian Bashford-Evers is holding the dog. Photo: Facebook

Then today, a new e-mail. I get lots of emails about Bashford Antiques – mostly from people who have had a bizarre clamping experience, then went and Googled “Bashford Antiques” to find out their experience wasn’t unique.

To my delight, this latest email was from the couple I’d seen clamped on Sunday night. I couldn’t believe my luck. They called their evening “a horrific clamping disaster”.

Twenty-eight year old Sharn and her 30 year old husband Jamie tell me they parked in the Bashford Antiques parking lot at about 7.30pm, before meeting their friends for dinner up the road.

“I thought it’s Sunday, shops are closed, it should be okay,” Sharn says. “But I immediately felt uneasy when we were in the restaurant. We had just ordered, and I thought, ‘Bugger it, I’ll go and move the car’.”

But it was too late. The buggering had already been done. Michael Organ had swooped, clamping their car.

“We could already see he was a little unhinged,” says Sharn.

“[Organ] said, ‘You’re already parked across two carparks, but I am willing to just charge you the $360”.

For some mysterious reason they didn’t have $360 in cash, so asked if they could pay by credit card or bank transfer. They say this conversation went on for some time, but it all kept coming back to cash being the only option.

Cash. Right now. Tonight.

“Then he started to make these really crazy accusations towards us. Jamie had had a drink, so [Organ] was like, ‘Well, I can smell alcohol on you so alcohol is clearly a factor’. He was trying to get a rise out of us! And we just said ‘Hey mate, we want to pay and go!’.”

She says it was about that time that Organ started to lecture them on various things, at one stage yelling, “NO, YOU WILL LISTEN TO ME!”

By this stage Sharn and Jamie’s friends had joined them outside, wondering why their friends had left them alone for 30 minutes. Defeated and cold, Sharn walked up the road to get out $360 in cash.

Luckily for her, by the time she returned, Michael Organ had put the price up to $760 and verbally trespassed them from the property. Frustrated and unable to return to their car, Sharn called the police. And waited.

Many of the e-mails I receive speak of Organ’s bizarre post-clamping behaviour, which usually seems to involve a combination of intimidation, strange claims, and lectures. All delivered in a monotone that slowly seems to erode the listener’s sanity.

For Sharn and Jamie, their experience involved Organ proudly proclaiming he’d clamped a man from Saudi Arabia and someone from Auckland Transport. He also claimed the police helicopter was circling above in relation to their illegally parked car. “When you make a 111 call… it’s linked… in real-time” he said, during one of his never-ending monologues.

At one point while waiting for the police, Sharn and Jamie go to the Z Petrol Station across the road to get a coffee. They ask the attendant if other people have been clamped and have to go through this bizarre dance.

Organ enters the gas station with Jillian Bashford trailing behind. I’ve seen some of the cellphone footage of the encounter, where Organ appears to be unhappy about something the attendant has said.

“Are you afraid at what you’ve done?” Organ scolds the attendant. “You know it will cost you your job.”

L to R: Organ lectures Sharn; Organ lectures gas station attendant; Organ lectures Jamie

By now Sharn and Jamie have given up on dinner. They just want the police to arrive. “It was such a waste of their time, but we just needed help dealing with him. We couldn’t deal with him. The manipulative way he talks is just… it’s chilling.”

Many people clamped at Bashford Antiques end up calling the police, completely confused by Michael Organ’s behaviour. Most people just want to go home.

And on Sunday night, it was the usual story. The police arrive and talk to Organ. The police tell Jamie and Sharn there’s nothing they can do: They must simply pay whatever figure Organ is currently asking for.

Sharn walked back up the road and got out another $400.

In total she paid Michael Organ $760 to remove the clamp.

“I won’t say where it goes to,” said Michael Organ tells her. “But it goes to a charity.”*

They’d parked at around 7.30pm. They finally drove away from Bashford Antiques at 10.30pm.

Listening to Sharn and Jamie’s story made me curious about something I’d started to look into way back in March. I had been doing some digging into Bashford Antiques, because while their main business appears to be clamping – they do still own and operate an antiques store.

One of the things I discovered is that to operate an antique’s store, you need a second hand dealer’s licence. Surprisingly, an Official Information Request to the Department of Justice back in March found that neither Jillian Bashford or Michael Organ of Bashford Antique’s held a secondhand dealers licence.

Back then, I was curious how a second hand dealership was operating and selling goods without a licence.

It’s up to the police to police it.

I asked if the police planned to investigate or prosecute Bashford Antiques. The statement I got in return was pretty short. To their credit, the Police Media Comms team appeared to have a sense of humour, prefacing the official statement with “Brace yourself, it’s a big one”. The official statement bit read:

“We are in discussion with the business around the need to obtain the correct licence and these discussions are ongoing.”

Now – memory jogged by Sharn and Jamie’s story – I wondered how those discussions with police were going. It appears not very well.

Over six months later, Bashford Antiques still hasn’t gotten a second dealer’s licence (you don’t even need to do an OIA request, you can look here for yourself).

I was sort of amazed, so put a call into the Secondhand Dealers & Pawnbrokers Licensing Team to check I was using their website correctly. The confirmed that Bashford Antiques doesn’t possess a secondhand dealers licence.

I got back in touch with the New Zealand police seeking comment on why the store is still operating without a licence almost six months after I spoke to them.

They said they’d get back to me.

In the meantime, Bashford Antiques – with its 1.3 star customer rating  – continues to do its two favourite things:

  1. Clamp cars
  2. Sell antiques they’re not licensed to sell

I’m left with a few questions:

I understand if you’re clamped on private property you have to pay up. But… surely there’s a limit. If Organ is allowed to increase the fee from $360 to $760 on a whim, what’s next? A cool thousand? 10 grand? Why not make it a million and be done with it?

And even if the police are powerless to stop Organ demanding between $360-$1,000,000 (or whatever figure he dreams up for the next poor clamped soul), why are they letting this store continue to trade without a licence?

Meanwhile, as I talked back and forth with the Secondhand Dealers Licensing Team and the New Zealand Police, Sharn and Jamie made their own wonderful discovery:

Someone had keyed their car the night before.

Sunday night.

They’re scratching their heads as to who could have done it.

I decided to call Bashford Antiques. I wanted to ask Michael Organ why he or Jillian don’t have a secondhand dealers licence. I wanted to ask how he arrived at the clamping fee of $760. I wanted to ask if the police choppers were still circling overhead.

Jillian Bashford-Evers

“Hello Jillian speaking,” said Jillian.

“Hi Jillian, it’s David Farrier calling from The Spinoff, is Michael available?”

“Who is it?” said Jillian.

“It’s David Farrier, I’m a journalist from –”

“– David Farrier?” said Jillian

“Yes.”

“Oh,” said Jillian.

“I was just wanting to speak to Michael.”

“Just one moment,” said Jillan.

[inaudible mumbles from Michael Organ in the background]

“No, thank-you. Bye,” said Jillian, and hung up.

* I’m just taking a wild stab in the dark here, but the $760 probably doesn’t go to charity

Keep going!
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BusinessOctober 9, 2017

After SEWF: Where to next for social enterprise in NZ?

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The Social Enterprise World Forum (SEWF) was hosted in Christchurch in the last week of September. Ākina Foundation CEO Alex Hannant looks back at the event and into the future of the social enterprise sector. 

Somewhere in the region of 1600 people attended the SEWF in Christchurch. It reached a further 3000 people through the related activities and satellite events. This was a big deal for SEWF (despite the distance, New Zealand takes the prize for the largest forum to date), and a big deal for New Zealand, as it gave shape and profile to a growing movement that has been hidden and poorly understood.

As an organiser of the forum, and head of an organisation committed to driving positive change through social enterprise, I’m still in the process of working out what happened at SEWF, and what it could mean for New Zealand going forward. This is a chance for me to share some initial reflections on the forum, and what the future holds for the sector.

Over 4500 people attended the range of events at the SEWF (Photo/Peanut Productions).

What happened at SEWF?

The forum communicated to the world who we are as a nation, and set a tone for the movement we’re in the act of building. Our soul was on display as local leadership from Ngāi Tahu and the people of Christchurch underpinned the uniqueness and authenticity of the experience. Diversity and manaakitanga built trust, and enabled interactions to be grounded and ambitious.

I don’t think anyone working in social enterprise in New Zealand realised how many other people were doing the same. Not only has social enterprise been largely hidden from the mainstream, but social entrepreneurs have also been hidden from each other. Bringing people together who share similar ambitions, experiences, and expertise created instant value – I noted any number of deals being done. But the connectivity also created a more subtle benefit in terms of confidence and validation. My sense is that many of our social enterprises found solidarity at SEWF, and that shared purpose will be a key ingredient to growing the scale and ambition of our sector.

One of the ‘moments’ at SEWF was when Andrea Chen from Propeller Incubator in New Orleans fronted up on failure. Despite having created, and invested in, a number of new businesses post Hurricane Katrina, the incubator had failed to impact the socioeconomic issues it had been set up to address. It was only when the company went deeper and started tackling issues of embedded racism, and then innovating from that point, that they started to build enterprises that could shift the dial.

The lesson? That social enterprise used superficially to address symptom issues will have little long-term impact. It can be a powerful vehicle for social, economic, and environmental transformation but only if we’re prepared to simultaneously tackle deeper issues of power and inequality.

Andrea Chen from Propeller Incubator shared her story of failure after Hurricane Katrina (Photo: Peanut Productions).

SEWF saw a number of structural initiatives launched and influential groups, outside of the social enterprise caucus, brought into the conversation. A productive ecosystem requires three things at a minimum – support for talent and innovation, enabling finance, and accessible markets. Last week, we saw all of these bases starting to be covered. To name just a few, the government reaffirmed its long-term investment in capability development, NZ Post launched a new ‘Social Marketplace’, and we also saw the launch of the ‘Impact Enterprise Fund’, the ‘Impact Investment Network’, and the intent to form a ‘National Advisory Board on Impact Investment’ that will connect New Zealand to the global social finance market. We also saw a variety of parallel events for policy makers, intermediaries, universities, investors, and Māori development. All of which focussed on longer-term strategy to support and leverage the growth of social enterprise.  

So what next?

How do we translate the excitement and energy captured by an event into the development of a credible, productive, and transformational sector? This is my guess as to what will happen now.

First, I think we’ll see the business environment for social enterprise improve across the country. The top-down investment from Government for sector development will be married with the bottom up emergence of local support bodies and peer networks, and boosted by more specific investments and infrastructure supports provided by local government, philanthropy, and the private sector. ‘Social enterprise’ now has the profile to find its way into strategic plans and budget appropriations. Professional services providers will recognise the momentum and refine their capabilities and offers accordingly. The narrative will be normalised, creating the conditions for the sector to scale.

To facilitate scale we will see both increased local ownership and greater coherence at the national level. This could result in the adoption of successful overseas programmes like SEUK’s ‘Places’, which recognises hotspots of social enterprise and connects activist cities, towns, and regions to each other. And also the consumer-facing ‘Buy Social’ campaign; think ‘Fair Trade’ but for quality assured social enterprises. Expect to see social enterprise ‘Hubs’ popping up across the country, and an increasing array of financial funds, products and facilities specifically designed to serve social enterprises and unlock impact alongside financial returns. This is a market that we’ve estimated to grow up to $5bn within 10 years. Also expect to see technology play a connecting, enabling, and implementing role across all activities.

Lastly, expect to see social enterprise start to raise standards and influence behaviour across the wider economy. Social enterprise products and services won’t just be enablers of impact; they will increasingly become signifiers of quality. Mainstream business will increasingly be expected to create more value by including social enterprises in their supply chains, and everyday investors will be demanding more from their pensions funds and savings accounts. While the emergence of social enterprise doesn’t mean Government should abdicate from its responsibilities, or discourage generosity and philanthropy, it will offer the public sector new, and more equal, ways of working with communities and civil society. The prize is that we move beyond the artificial separation of commercial, society, and environmental, and work towards a new economy – an economy that recognises the interdependence of social justice, externalities, and sustainable value creation in all aspects of trade, investment and policy.

That’s the vision. Bold, but given escalating global expectations, risks, and rates of change, taking a more ambitious, integrated, and sophisticated approach to innovation and enterprise is now the rational approach, not an aspirational one.

Alex Hannant speaking at the SEWF (Photo/Peanut Productions).

What do we do now?

Now that the seeds of the sector are planted, we need to transition from the heavy lifting that was required to prepare the ground to a more nuanced set of capacities than can grow the garden. And in respect to this, my last thoughts are cautionary.

When any movement gets momentum, or field gets investment, it inevitably creates excitement, anxiety, and potential predation. Legitimate questions of voice, representation, and identity need to be negotiated, while mavericks and rent-seekers need to be called out and kept at bay. While the values that underpin social enterprise should suggest we are equipped to manage the more toxic aspects of human nature, I don’t think we’re immune to them.

In my closing remarks at SEWF, I spoke of taking the work forward with collaboration, respect, openness, and humility. These weren’t offered as fluffy sentiments; I see them as essential design principles for navigating complexity when multiple parties are guarding different interests while searching for a common purpose.

Through the lens of social enterprise we have a big opportunity to democratise innovation, create a more inclusive economy, and address many of the world’s social and environmental challenges, but if we don’t work together well, we could easily mess it up.


The content is brought to you by Kiwibank in association with the Social Enterprise World Forum.