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Electric Kiwi could help you make your bubble baths cheaper (Getty Images)
Electric Kiwi could help you make your bubble baths cheaper (Getty Images)

SocietyJune 21, 2020

More than a hashtag: How self care is being reimagined for the Covid era

Electric Kiwi could help you make your bubble baths cheaper (Getty Images)
Electric Kiwi could help you make your bubble baths cheaper (Getty Images)

Following its birth in the 1960s, ‘self care’ has transmuted from a mental health concept into an amorphous, social media-spruiked brand. Now a back-to-basics version is being touted as an aid to building resilience in the face of Covid-19.

We’ve all seen the ads online, tempting us into some “me” time. Over 28.6 million “self care” hashtags on social media boast about new clothes, new hair, feet rubbed or backs waxed. Self care has exploded into a massive industry in the last decade, even while its original purpose has waned. From its roots as a tool for traumatised workers, self care morphed into a cute fad, then became a commodity focused on people’s individualism while simultaneously preying on their anxieties. Now, in 2020’s upended world, a back-to-basics version of self care could just be the most important tool to tackle stress and help create better connections and stronger communities.

These days it’s best known for enticing us into buying therapy lamps or writing ourselves permission slips, but self care actually started as a pretty good idea. During the 1960s and 70s, self care had a medical definition and was prescribed to social workers and therapists to help them deal with emotionally hazardous working environments. In the 1980s, French philosopher Michel Foucalt claimed that care of the self was the foundational principal for all moral rationality. He pointed out that many ethicists, including Greek philosopher Socrates, believed that caring for yourself isn’t just good for you, but for the world. Sounds legit. If you’re at your best, you’re able to look out for others.

A selection of images tagged #selfcare on Instagram

Unfortunately, somewhere between Ancient Greece and Instagram Stories, self care got a little lost. Do we really need a lamp that imitates the sun when the sun itself is just behind our curtains? Do we need a phone app to monitor sleep, when the phone next to our heads might be the reason we’re restless? And importantly, do we actually need to pay for it? Not according to the New Zealand national chair of the Royal Australian and New Zealand College of Psychiatrists. “Self care doesn’t have to cost,” says Dr Mark Lawrence. “It’s more about getting people to think about the things that drive them into a difficult place… and trying to look for simple tools that might offset that.”

There are certainly plenty of tools to choose from. Self care’s transformation into a commodity – one making bank off our hectic lifestyles and deep insecurities – has created endless products pushing you to be a better you. Taking care of yourself is now an industry worth 4 trillion US dollars. So why do people pay for dubious products, if effective self care can be free? “There’s a reason people might feel better, even if self care products aren’t addressing underlying issues,” Lawrence says. “If you pay for something, there’s a placebo effect. You’re making a contribution to your wellness and the psychology of that is when you part with cash for a product, it might not benefit you, but you get a sense that it benefits you.” And because the problem that the product is offering to fix remains, but the customer feels better, they’re likely to return for more. It’s a business model based upon feeding insatiable appetites. The Tim Tam of mental health.

As ancient rituals like meditation become money-making businesses, it’s worth asking whether such products can actually support our mental health. Shaun Robinson, CEO of the New Zealand Mental Health Foundation, says turning a profit from self care isn’t necessarily a problem. “I have some apps on my phone, some meditation apps,” he says. “I pay for them but I don’t mind because they help me.” He does sound a warning, however. “Self care… can be too individually focused,” he says. “It’s important to think holistically instead of just ‘if I get a facial or brunch with my friends, that’s enough for my mental health’.” The commodification of self care points to a bigger flaw in the western approach to mental wellbeing, he says. “We’ve spent most of the resources of the last 100 years of mental health focused around… a medical model [where] people get broken and then we fix them.” A better approach would be to take a proactive approach to good mental health, rather than waiting for problems to arise that then need to be addressed.

Another issue: these self care products could actually be doing more harm than good. Daily meditation and 10,000 steps a day add to our bursting to-do lists, creating expectations that can’t always be met. If we don’t do our power hour on yoga Thursday we can end up feeling that we’ve let ourselves down. Says Lawrence, “Any situation where you have expectations which aren’t being met… does create a degree of internal distress because you’re not reaching a particular goal.” Self-care becomes self-criticism. Seeing others on social media tick their ‘better me’ boxes with superfood smoothies and sunrise Pilates can become competitive – and destructive. All the more reason to notice when you’re tying your self-worth to validation from others, and to make a decision to stop doing it.

Self-care doesn’t need to involve buying more stuff (Photo: Getty Images)

But while you don’t need to do it for the ‘gram, it’s still worth prioritising self care. The United Nations is among the bodies warning of a looming mental health crisis in the wake of the Covid-19 pandemic. Lawrence says he’s already seeing this play out in New Zealand. He’s seeing more “worry, stress and concern” than in normal times, and expects his profession’s expertise will be in high demand as a result. “With the changes in employment, finances, that’s going to create a huge amount of moderate to severe stress. We’ll see people that we’ve never seen before.” The Mental Health Foundation’s Shaun Robinson says it’s to be expected that times of crisis will trigger symptoms of distress. “We need to go easy on ourselves and not try to fight against those feelings. The real issue is how do we manage them, how do we deal with them.”

One way to deal with them is by evaluating your coping skills. According to the Black Dog Institute, an Australian mental illness research organisation, examining our habits for dealing with stress is the first step in managing mental wellbeing. In unprecedented times like these, self care is more important than ever, the institute says. It’s released a guide to identifying your mental health needs and creating a plan to meet them.

Mark Lawrence believes the Black Dog approach has value. A daily mental health checklist can help people “be more aware of themselves before it comes to burnout, depression and further severe health concerns,” he says. Understanding what makes us tick – and ticked off – puts us in a better place to cope. It’s not a silver bullet, though. “Being self-aware of your coping mechanisms doesn’t necessarily lead to change.” As for Robinson, while he “doesn’t necessarily agree that every person in New Zealand needs to have a formal self-care guide” he supports people taking control of their own mental health. The Mental Health Foundation has its own guide to weathering the fallout from Covid-19, Getting Through Together – Whāia E Tātou Te Pae Tawhitia, featuring tips and encouragement for New Zealanders who find themselves struggling during this time.

There’s no one-size-fits-all solution, says Lawrence. “Self care is any action that takes care of your physical, mental, spiritual or emotional health.” It can be as simple as calling up a friend to vent. “If we hold on to emotional crap and it’s not dispensed, our ability to process and cognitively work through difficulties… are limited. It has to go somewhere.” Perhaps don’t dispense all that crap on the same person though, or even better, get ready for some return fire. Healthy relationships involve “reciprocal sharing”, he says. Take note: sharing emotional burdens is beneficial – sharing glam selfies, not so much.

Good self care benefits everyone in your life, says Robinson. “Making sure you’re paying attention to your own needs enables you to give to others and support others. It’s a two-way street.” Alongside connecting, learning, taking notice and being active, “giving” is one of the Mental Health Foundation’s invaluable Five Way’s to Wellbeing. “Putting time and attention into other people is really good for ourselves,” Robinson explains. “It makes us feel like we’re valued. It creates good positive hormones and chemicals in your brain which feeds healthy brain circuitry.” Caring for yourself enables you to support others, which in turn benefits your wellbeing, he says, creating one big, beautiful “self perpetuating positive cycle”. The circular rainbow of mental health.

Perhaps it’s time to forget the labels altogeth (sorry ‘grammers). “I’d never refer to it as self care, I’d refer to it as keeping yourself well,” says Robinson. “These practices that build up our mental well-being, where we support each other in these actions, can actually improve our performance in every part of New Zealand society.” Perhaps next, the world? The tools are there – and you don’t even need to hashtag #selfcare.

Where to get help

Need to talk? Free call or text 1737 any time for support from a trained counsellor.

Lifeline – 0800 543 354 or 09 5222 999 within Auckland.

Samaritans – 0800 726 666.

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO). Open 24/7

Depression Helpline  – 0800 111 757 or free text 4202. This service is staffed 24/7 by trained counsellors

Samaritans  – 0800 726 666

Healthline – 0800 611 116

For more information about support and services available to you, contact the Mental Health Foundation’s free Resource and Information Service on 09 623 4812 during office hours or email info@mentalhealth.org.nz

Former Afghan refugee turned Work and Income case manager Masood Chakari (Photo: Supplied)
Former Afghan refugee turned Work and Income case manager Masood Chakari (Photo: Supplied)

SocietyJune 20, 2020

Essential Kiwi Legend: The Afghan refugee helping vulnerable NZers access the benefit

Former Afghan refugee turned Work and Income case manager Masood Chakari (Photo: Supplied)
Former Afghan refugee turned Work and Income case manager Masood Chakari (Photo: Supplied)

The journey fleeing home in search of safety and settling in Christchurch has led former refugee Masood Chakari to be an advocate for New Zealanders in need. 

While most New Zealanders stayed at home during the level four lockdown, a few essential people were allowed to carry on with their front-facing work to ensure the country continued to run. Many of these jobs usually go unnoticed or are undervalued, but these workers risked their health to ensure that the rest of the country had access to supplies, health care, transport and other services. They became our Covid-19 heroes.

One of these heroes is Masood Chakari. As a case manager for Work and Income, Masood worked with kindness, empathy and eagerness to make sure New Zealander having a tough time could access support through food, clothing and financial grants.

Masood has a long history of reaching out to people in need, whoever they may be, having been one of these people before.

This is Masood’s story.

Masood Chakari (Photo: Supplied)

On the move

Like millions of other Afghans, Masood and his family travelled a long and strenuous journey to reach safety – to a place where they no longer needed to fear bombs and death threats and could sleep peacefully. 

In the early 90s, the war in Afghanistan forced many people out of the country, including the Chakari family who fled to neighbouring Pakistan. 

“Life was hard for us there, it was miserable actually. My dad was jobless. It’s not good for refugees there,” says Masood.

After a difficult decade in Pakistan, including five years in a refugee camp with little prospect of a bright future, Masood decided to go back to Afghanistan on his own.

Masood worked as an IT technician in the capital city of Kabul for US Aid, the United States Agency for International Development which is responsible for administering civilian foreign aid and development assistance. But at only 17 years old and alone, Masood soon realised Afghanistan was still unsafe for him.

“I started receiving death threats from the Taliban, telling me I can’t work with the Americans. I suddenly had no other option than leaving. I fled to Malaysia.”

Masood was granted refugee status by the United Nations in Malaysia, who recognised the danger he’d be in if he were to be sent back to Afghanistan. Then, two years later, Immigration New Zealand offered him resettlement in New Zealand – a new start in life Masood welcomed with excitement. 

“I remember I arrived in New Zealand on 26 October 2007. I don’t forget this date, as it was one of the happiest days in my life.”

A home, despite the shakes

Settling in New Zealand was an emotional time for Masood, not only because it marked the start of a new life but because it was also when Masood was reunited with his brother who had arrived as a refugee a few years prior. They hadn’t seen each other for five years. 

When his brother visited him at the Mangere Refugee Resettlement Centre where all quota refugees spend their first few weeks in the country, Masood told him how eager he was to start his new life.

“I told my brother I wanted to work hard. I arrived on Friday in Christchurch and on Monday I was already working in an Indian takeaway shop.”

“It was great as my brother was already living in Christchurch. I was lucky to have him there, he was a great support.” 

Masood was eventually able to bring his family, who was still living in a precarious situation in Pakistan, to Christchurch to be reunited.

In time, Masood grew fond of Christchurch, but his love for the city truly set in when the 2010 and 2011 earthquakes happened. Masood and his family took time off after each quake: a few days in Queenstown first then, then three weeks in Auckland in 2011.

“After three weeks, we missed Christchurch so we came back, despite the damage caused by the earthquakes.” 

“I don’t know what it is about Christchurch, it just feels like home – the people, the size of the city, my Kiwi cricket friends.”

Following the 2011 earthquakes, New Zealand Red Cross supported thousands of Cantabrians to recover, providing psychosocial support to reuniting families and providing essential items for people out of their homes. Masood was one of these recipients. 

“After the earthquake, I actually received support from Red Cross. I accessed a grant to help me get back on my feet. It was great,” explains Masood.

Hope despite a dark day

Christchurch had a long history of welcoming former refugees, but the earthquakes put a hold on refugee settlement in the city. For eight years, no new families were settled there under the refugee quota system.

However, as soon as Christchurch was able to offer adequate support, the city once again welcomed former refugees with open arms. In early March 2019, 22 people landed in Christchurch.

It was also around this time that Masood took on the role of cross cultural worker with New Zealand Red Cross. Masood became a connection between the community and newly arrived Afghan families. Through his personal experience and knowledge of both cultures, he supported families to make a new start in New Zealand, just like he had all those years ago.

Former refugees arriving in Christchurch. In 2019, Masood became a cross cultural worker with New Zealand Red Cross (Photo: Supplied)

Then, on March 15, Masood’s role took an unexpected turn. On that day, 51 lives were tragically lost when an act of extreme hate and violence unfolded in a place of worship and peace. Masood became a confidante, an adviser, and an interpreter to people with refugee backgrounds as well as to the wider community.

“I wasn’t trained to do this, I was only trained to support refugees when they come here to give them some hope, give them support, and make sure they don’t feel lonely. But the shooting changed everything.”

“I worked there for 12 days in a row, long hours, with families and the community. I know five languages and there were people from all over, so I was able to speak people’s language, which was appreciated.”

Though he’s proud of the work that he did during this time, Masood recalls 15 March as “a dark day that changed everything”. When he speaks about it, his voice is thick with emotion.

“Families would tell me ‘we left Afghanistan and came here to have a better life, and this happens?’ They were crying and they were scared, it was hard.”

“I shared my personal experience: that it had never happened in the 12 years I’d been here, that most people are nice here and bad people are everywhere. I told them not to worry.”

Supporting Kiwis

His eagerness to support vulnerable people pushed Masood to look for a full-time job where he could do just that. He approached the Red Cross’ Pathways to Employment team who assist former refugees to find work. The team encouraged him to apply for a case manager role at Work and Income, which he did.

“Ten years in Pakistan taught me to help and support people. I dreamt of helping vulnerable people.”

“Red Cross helped me with my application for the case manager role. We worked on my CV and interview questions. Then I was offered the job!”

In February 2020, Masood started his training with Work and Income.

“We provide financial and hardship assistance for Kiwis, granting benefits for those who lost their jobs, those who have medical issues and those who are sole parents.”

After just over a month in the job, Masood was confronted with another unexpected situation with Covid-19 and the strict lockdown that followed. Masood became an essential worker and was allowed to go to the office every working day of the lockdown. He and his team couldn’t see clients face-to-face, but people who needed assistance were provided support over the phone.

“People call us because they need help. I always welcome them and want to help them. When someone has lost their job and their hope and comes to us, I can help.”

“When I supported people during the lockdown, I felt proud. As long as I can help them, I am happy.”

“I feel very proud to help Kiwis because New Zealand helped me get from Afghanistan. I’m giving back.”

All across Aotearoa, thousands of former refugees are doing amazing things in their communities. Some are essential workers who supported Kiwis during the Covid-19 lockdown. Over the next few days, in the run-up to World Refugee Day on June 20 and in collaboration with the New Zealand Red Cross, we’re sharing some of their stories.

Read more:

Essential Kiwi Legend: The Afghan refugee who became an emergency nurse

Essential Kiwi Legend: The Syrian refugee turned Dunedin grocery store worker

Essential Kiwi Legend: The Myanmar refugees turned bus driver and caregiver

Essential Kiwi Legend: The Bhutanese refugee driving trucks in Nelson