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A doctor examines a patient. Photo: Getty.
A doctor examines a patient. Photo: Getty.

OPINIONSocietyMarch 30, 2020

Disabled people can’t be allowed to fall through the cracks of the Covid-19 crisis

A doctor examines a patient. Photo: Getty.
A doctor examines a patient. Photo: Getty.

Robyn Hunt writes on the challenges facing disabled people and what needs to be done to support them in lockdown and beyond.

Disabled people at higher risk need more help. Many of the almost one quarter of New Zealanders who are disabled are doing it hard as the country goes into lockdown. If the levels of anxiety are high in the general population, they are even higher among disabled people who are more at risk on a number of counts. It’s also a deeply anxious time for families with disabled children.

Under Article 11 of the Disability Rights Convention (CRPD), the New Zealand government has an obligation to “take… all necessary measures to ensure the protection and safety of persons with disabilities in situations of risk, including situations of armed conflict, humanitarian emergencies and the occurrence of natural disasters.”

But that’s at odds with the hurtful ageism and ableism of the flippant, faintly eugenicist line that we hear so often – that only the old, the ill and people with compromised immune systems will die. It’s an idea which has caused distress and even fear among the disabled community, which of course also includes many older people. There is a feeling among disabled people that they are being pushed aside by public bodies and public panic in this crisis.

One example of this is a recent announcement from Metlink in Wellington that it would no longer board buses from the front door, because of Covid-19 concerns. “Metlink apologises to customers who rely on the accessibility options provided at the front door and encourages customers to find out more about Total Mobility services during this time by calling 0800 801 700,” the announcement read.

A message like this completely negates the accessibility features for people who need the ramp. The instruction to explore Total Mobility is pointless, since it’s likely that no new users can join during lockdown, and it’s not an option anyway because Total Mobility vans are like hen’s teeth even at the best of times. Pushing disabled people away from public transport also adds extra cost to travel for some of the poorest New Zealanders. While Metlink says it is working on alternatives – and during lockdown buses cannot be used by much of the population – it’s causing stress to disabled people who rely on buses.

Panic buying in supermarkets has been dog-eat-dog, and shopping for food is now difficult for disabled people without transport. A friend who uses a stick said she had experienced hostile glares as she shopped. People who are blind, have vision impairments or who are slower for any reason are missing out. Even if you could get your groceries delivered it comes at a cost which may be a deal breaker for some, since disabled people are among the poorest of us. They are having to rely on the kindness of friends and others, especially those who are physically isolated or on their own. Happily there is kindness in the community.

A woman uses a motorized wheelchair in the supermarket.

A disabled person facing the next four weeks alone apart from support workers posted updates on Facebook about their position in the Countdown phone queue. At the time of posting they were 123rd. The person was posting on social media to draw attention to non-disabled people first taking the available supermarket delivery slots and then clogging the phone lines.

It is encouraging to see that Countdown is now providing a priority delivery service for older and disabled customers. This service comes as a relief to many disabled people, including myself.

I’m also pleased that the Deaf community will continue to have access to Sign Language interpreting for essential services such as government updates. And video services like Zoom can be a godsend for accessing non-essential services.

Still, the mental health of people in the disability community is of concern. They are experiencing high levels of anxiety, stress and depression because of all the extra difficulties they are encountering. Some disabled people have already chosen to be in self-isolation for a week or more. Others have found that more difficult. The Ministry of Health has a page of fairly high-level advice for disabled people here and specific advice on personal care and support services for disabled people are included in essential services here. You can also find information for the Deaf community here.

But the disability community has not been idle either. Two groups have been set up by the Ministry of Health Disability Directorate to focus on the unique issues that disabled people and their families are facing. These groups include representatives from disability service providers, Needs Assessment Service Co-ordination, the Ministry of Social Development, the Hutt Valley, Wairarapa and Capital Coast DHBs, the Office for Disability Issues, the Disability Rights Commission and the coalition of Disabled People’s Organisations (DPOs).

The first group – the solutions group – is identifying issues specific to the disabled community and finding practical solutions to them.

The second – the communications group – focuses on communications within the disability community. This group is communicating accessibly with the disabled community. This means making sure information is available in accessible documents, including large print, Easy Read, braille and audio. Information in New Zealand Sign Language and online accessibility are necessary too. The communications group is also gathering concerns of disabled people and their DPOs, making sure they are heard and addressed. This group directly links into the solutions group, and will provide feedback to them.

Disabled and older people should be able to ask others in their communities for help, especially with things like shopping and collecting prescriptions. But it’s up to everyone to be neighbourly and make sure others are OK, especially if they are alone in their bubble, or simply to keep in touch with a friendly phone call, email or chat over the fence at a two metre social distance. After all, we’re all in this together and we all need to support each other.

Keep going!
Mother helping son code a hobby electronic project.
Mother helping son code a hobby electronic project.

OPINIONSocietyMarch 30, 2020

High School 2.0: It’s time for education to prepare for the new normal

Mother helping son code a hobby electronic project.
Mother helping son code a hobby electronic project.

As New Zealand looks toward an uncertain future in all areas of life, Auckland school principal Claire Amos sees an opportunity to change high school education for the better. 

The last week has been an interesting one for school leaders. Monday arrived, it was all on – schools were closing the next day, schools across the country were to go “full remote mode” by Thursday. How did our schools fare? It is safe to say that they landed on a continuum ranging from “we got this” to “bugger, we better start planning”. For the most part, schools and educators have rallied together and have managed to patch together an OK plan for the time being. 

And therein lies the problem:

a) It was, for many, patched together and
b) nearly universally, it is a plan that will suffice for the time being. 

As the days pass it feels like our understanding of what we are dealing with and going to be dealing with is becoming clear. This won’t be a four-week pause before we return to business as usual. Depending on the modelling you look at and how well we all abide by the lockdown rules, we could be looking at further weeks of lockdown and will most likely face a future of further regional lockdowns as the Covid-19 waves roll through.

On one level this is kind of terrifying, on another it gives us once-in-a-lifetime chance to prepare for a “new normal” in all areas of life. As a secondary school leader, I am interested in how we might reimagine secondary schooling, so as to ensure it has a hope of rolling with the punches and coming out of this fight fit for purpose.

Addressing our IP infrastructure and the digital divide

Before planning goes any further we need to address the foundations on which much of these changes rely on. We need to address the shortcomings of our national infrastructure for internet provision (IP) and address the digital divide. In 2014, I was part of the 21st Century Learning reference group convened by then associate minister of education Nikki Kaye. I look back at recommendations made in the paper we published and can’t help thinking that, had they been implemented, we would have been better prepared for what happened last week.

Delivering remote learning relies on two things – affordable reliable internet for every household, and every learner having access to an appropriate device for learning. There is more you could do, but without those two things you are pushing the proverbial up hill. If I was in charge, my first priority would be laying some seriously good foundations and laying them yesterday. 

Empty classrooms could be the new normal (Getty Images)

Reimagining what school looks like in an age of uncertainty

The second thing we need to collectively address is our reliance on both timetables and our physical school institutions. I personally believe school-wide one size fits all timetables are not designed for remote or flexible learning. I have noticed many schools have clung to these in the remote environment. How does that acknowledge the complexities of life in lockdown? Teachers also have their personal wellbeing and whanau to care for, and students have the same. 

Life in lockdown shouldn’t have a predetermined timetable, and neither should learning. Replicating a timetable in a remote context is not kind, and haven’t we all been asked to be kind?

Secondly, timetables aren’t actually serving the purpose they do in schools (managing resources, teachers and teaching spaces). And what an opportunity to develop trust in our teachers and agency in our learners! I believe one way of changing this exists already in the model that some Canadian schools used for nearly 50 years as part of the Self-Directed Schools movement. The following is from the Calgary Catholic School System website: 

“What sets Bishop Carroll apart from other high schools is its unique self-directed learning environment, which puts students in the driver’s seat of their educational journey. Here, students have the freedom to customise a learning program that they feel is best suited for their unique goals, abilities and interests.

“With the guidance of a teacher-advisor and their parents, the student will choose the program and courses they want to follow. Students can then progress through these courses at a personalised rate reflecting their individual needs and learning pace.”

I visited Bishop Carroll in 2013 and was blown away. This is not a newfangled experiment where learners are guinea pigs, this is a well-researched, well-structured and well-resourced system where students have exercised learner agency for the last 49 years. Basically, it means the students do not have a timetable (although they do have a number of scheduled masterclasses and workshops) but the teachers do. The teachers’ timetable represents when the teachers are “on the floor” and able to help students when and if they need it.

This structure was combined with a strong support system that meant all students had a sit-down fortnightly one-to-one with their teacher, who monitored and reported on progress and provided more structure if needed. You can imagine how much easier it would be for those learners to switch into “remote mode” when and if they need to. If we face a future of moving in and out of remote mode, we can still value the physical space – when and if we can – and provide strong pastoral care for learners. 

Getty Images

NCEA and reimagining definitions of success 

It’s important to address the other elephant in the room: NCEA. While it’s possible for the next few weeks to relax and let students simply learn, we will, as the year progresses, need to address what the heck we do with NCEA within our new normal. I would happily bin it, but though I may be a dreamer I am also a realist who understands that simply won’t fly. 

Firstly we need to ask ourselves: Why is NCEA actually important? What’s the purpose? The NZQA website is says the following:

The National Certificate of Educational Achievement (NCEA) is the main national qualification for secondary school students in New Zealand. NCEA is recognised by employers, and used for selection by universities and polytechnics, both in New Zealand and overseas.   

NCEA is basically a “sorting hat” for tertiary providers and some employers, and it’s a national qualification that produces a record of learning and, for many, a badge of honour. If we are imagining a “new normal” for teaching and learning, surely it’s time to imagine a new normal for how we measure success.  

What could we do? We need to remove the complexity of NCEA and recognise that if we are moving in and out of remote mode (and “examination centres”) then doing a lot less (but doing it better) would be wise. 

My suggestions:

  • Get rid of Level One NCEA altogether (let’s just focus on learning).
  • Make Level Two NCEA the base level national qualification for University Entrance and tertiary providers. Who knows if this will remain relevant considering how tertiary providers will need to adapt. 
  • Replace Level Three NCEA with a focus on students developing their PoPE (their personally curated Portfolio of Personal Excellence). Year 13 could also become the second year of Level Two NCEA (if needed) or simply a time to focus on personal excellence and personal pathways.

In terms of our current Covid-19 context, these suggestions would mean no group of students would be needing to stress about gaining their definitive NCEA certificate this year. Current Year 11s could exhale, Year 12s could know that there is no rush, and Year 13s could refocus on their personal interests and pathways capturing evidence of all their learning happening in the bubble they find themselves in. 

Now is the time to plan at a system-wide level. We can do all of this with the workforce and the resources we have now, as long as we sort the technology provision. It will require strong national educational leadership and nationwide collaboration. We need a schooling system that is genuinely agile and capable of moving in and out of physical spaces. I don’t know about you, but I’m totally up for preparing for that.

Our lives has changed forever. The sooner we face reality and seize the opportunity to dream – and maybe even make our dreams a reality – the better.